Select at least one occupational specialty code. The specialty code(s) for this position are 001, 002 and 003. Please note that you must select at least one specialty code but may select multiple codes if desired. Each code is defined below:
001 - Open to All
002 - Competitive Merit Promotion. This includes current Federal employees who serve under a competitive career or career-conditional appointment in the competitive service, reinstatement eligibles (former Federal employees who served under a career appointment in the competitive service) and VEOA eligibles (veterans with preference and veterans who have been honorably discharged and substantially completed at least 3 years of continuous active duty service. You must provide qualifying documentation (i.e. SF-50 or veterans documentation).
003 - Noncompetitive and Special Hiring Authorities. This includes applicants who are eligible for noncompetitive or special appointment authorities such as: 30% or more compensably disabled veterans, Veterans' Recruitment Appointment (VRA - for positions at GS-11 and below), and persons with disabilities (Schedule A), military spouse preference, Federal employees in excepted positions covered under an interchange agreement, and other eligible special hiring authorities (such as Peace Corps, Boren Fellows, etc.). This also includes applicants who previously held, or currently hold, this position and grade with the same promotion potential as announced for this 748144. For more information about special hiring authorities, visit: http://www.opm.gov/hr_practitioners/lawsregulations/appointingauthorities/index.asp. You must provide qualifying documentation for a noncompetitive or special hiring authority.
Complete this section ONLY IF you are a surplus or displaced Federal employee requesting special priority consideration under the Career Transition Assistance Plan (CTAP) or the Interagency Career Transition Assistance Plan (ICTAP). To be considered, you must be a surplus or displaced Federal employee as defined in the regulations, be applying for a vacancy at or below the grade level of the position from which you have been or are being separated (and with no greater promotion potential than your position), and be occupying or have been displaced from a position in the same local commuting area as the vacancy.
Note: To receive consideration for the CTAP or ICTAP, you must submit the necessary supporting documentation as specified in the vacancy announcement.
Qualifications for GS-9
1. From the descriptions below, select one response to describe how you meet the Qualification Requirements for this position at the GS-09 level.A. I qualify for this position at the GS-09 level because I have one year of full-time specialized experience equivalent to the GS-7 grade level. This experience must include activities such as 1) reviewing moderately complex data from multiple sources and determining relevant information to a given situation; 2) assessing customer needs and identifying a product or service to meet their needs; 3) explaining or defending moderately complex information technology ideas and information clearly and adapting to the audience's level of knowledge, recognizing potential miscommunications; and 4) anticipating problems and identifying potential sources of information to generate alternative solutions to solve moderately complex or sensitive technological problems. NOTE: The contents of your resume must fully and explicitly support this response in its entirety. Otherwise, you will be found ineligible.
Qualifications for GS-11
2. From the descriptions below, select one response to describe how you meet the Qualification Requirements for this position at the GS-11 level.A. I qualify for this position at the GS-11 level because I have one year of full-time specialized experience equivalent to the GS-9 grade level in the federal government. This experience must include activities such as 1) monitoring system performance and making routine adjustments as needed; 2) serving as a customer liaison on all aspects of information technology service needs and delivery; 3) responding to questions involving a wide range of issues; and diagnosing and 4) troubleshooting operational problems with applications and systems. NOTE: The contents of your resume must fully and explicitly support this response in its entirety. Otherwise, you will be found ineligible.
Qualifications for GS-12
3. From the descriptions below, select one response to describe how you meet the Qualification Requirements for this position at the GS-12 level.A. I qualify for this position at the GS-12 level because I have one year of full-time specialized experience equivalent to the GS-11 grade level in the federal government. This experience must include activities such as 1) conducting analyses and recommending resolution of issues affecting wide-range of assignments; 2) assisting customers with outlining project requirements; 3) providing advice and guidance on system integration and complex security issues; and 4) conducting functional and connectivity testing to ensure continuing operability. NOTE: The contents of your resume must fully and explicitly support this response in its entirety. Otherwise, you will be found ineligible.
KNOWLEDGE OF INFORMATION TECHNOLOGY PROJECT MANAGEMENT THEORIES, PRINCIPLES AND CONCEPTS TO FOLLOW ESTABLISHED SYSTEM DEVELOPMENT LIFECYCLE METHODOLOGIES
For each task in the following groups, choose the statement from the list A through E following that best describes your experience and/or training.A- I have not had education, training or experience in performing this task.
4. Interpret information technology policies, standards, and guidelines.
5. Establish and manage guidelines, processes, and procedures for testing, change management, requirements management, and delivery of all systems.
6. Develop systems development life cycle methodologies and standards that incorporate information technology security concepts, standards and methods.
7. Participate in milestone/gate reviews for software.
8. Ensure that quality processes and procedures are applied consistently across the information technology enterprise.
9. Develop enterprise life cycle management models.
10. Assist systems assurance with biometric, biographic and identify services.
ABILITY TO EFFECTIVELY WORK IN LARGE SCALE DATA CENTER ENVIRONMENTS
11. Incorporate knowledge about disaster recovery, capacity planning, applications development, hardware strategy and operating systems security into operations systems planning.
12. Implement acquisition management policies and procedures.
13. Assist with the completion of configuration management activities, requirements management activities, and testing activities.
14. Research new and emerging information technologies and industry trends in order to evaluate and recommend adoption of new or enhanced approaches to delivering information technology services.
ABILITY TO PLAN, EXECUTE AND MAINTAIN OPERATIONS OF COMPLEX INFORMATION TECHNLOGY SYSTEMS ACROSS MULTIPLE, GEOGRAPHICALLY-DISPERSED LOCATIONS
15. Evaluate incidents and problems from event to resolution including the development of root cause analysis.
16. Develop and monitor system performance metrics to trend system operations.
17. Plan, evaluate, and support continuity of operations and disaster recovery processes and procedures.
18. Plan and evaluate system monitoring and management capabilities supporting service level management.
19. Implement the development and management of processes used to develop, manage, and deploy information technology systems.
ABILITY TO DEFINE REQUIREMENTS, IDENTIFY INTEGRATION ISSUES, CORRECT PROBLEMS AND ENHANCE SYSTEM PERFORMANCE
20. Identify and define business or technical requirements applied to the design, development, implementation, management, and support of systems and networks.
21. Incorporate knowledge about the interrelationships of multiple information technology disciplines into operating and systems planning.
22. Identify integration issues, correct problems and enhance operating system performance
23. Oversee the installation, customization, testing and implementation of the operating environments.
ABILITY TO LEAD LARGE INTEGRATED TROUBLESHOOTING TEAMS COMPRISED OF BOTH INTERNAL AND EXTERNAL TECHNICAL STAKEHOLDERS
24. Provide proactive customer service to assure the quality delivery of all information technology systems.
25. Analyze options and provide input for the decision-making process regarding deployment of information technology systems.
26. Conduct analyses and recommend resolution of complex issues affecting the specialty area.
27. Test and optimize the functionality of systems, networks and data.
28. Provide advice and guidance on a wide range and variety of complex information technology issues.
ABILITY TO COMMUNICATE EFFECTIVELY
29. Consult with developers or vendors to define requirements and identify integration issues.
30. Communicate complex technical requirements to non-technical personnel.
31. Prepare and present briefings to senior management officials on complex and controversial issues.
32. Represent the organization in interactions with other organizations.