IT Specialist


Vacancy ID: 748144   Announcement Number: FS-748144-AY12   USAJOBS Control Number: 327482400

Social Security Number

Enter your Social Security Number in the space indicated. Providing your Social Security Number is voluntary, however, we cannot process your application without it.
Vacancy Identification Number

748144
1. Title of Job

IT Specialist
2. Biographic Data

All biographic information is required, except for country (unless you reside in an overseas area) and telephone number.
3. E-Mail Address

Would you like to be notified by e-mail? If so, please enter your e-mail address in the space provided.
4. Work Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

5. Employment Availability

If you are applying by the OPM Form 1203-FX, leave this section blank.

6. Citizenship

(Required) Are you a citizen of the United States?
7. Background Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

8. Other Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

9. Languages

If you are applying by the OPM Form 1203-FX, leave this section blank.

10. Lowest Grade

Enter the lowest grade you are willing to accept.
09
11
12

11. Miscellaneous Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

12. Special Knowledge

If you are applying by the OPM Form 1203-FX, leave this section blank.

13. Test Location

If you are applying by the OPM Form 1203-FX, leave this section blank.

14. Veteran Preference Claim

Enter your veterans' preference claim. (Note: If you are claiming veterans' preference YOU MUST submit supporting documentation as specified in the vacancy announcement to receive eligibility consideration.)
15. Dates of Active Duty - Military Service

These dates are required if you have claimed veterans' preference, unless you have claimed derived preference (i.e., widow, spouse, etc.). Please use this format: (mm/dd/yyyy)
16. Availability Date

If you are applying by the OPM Form 1203-FX, leave this section blank.

17. Service Computation Date

18. Other Date Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

19. Job Preference

1 Transfer-I am a current Federal employee serving under a career or career-conditional appointment in the competitive service. Attached is a copy of my SF-50 verifying my eligibility.
2 Reinstatement-I am a former Federal Employee with reinstatement eligibility. Attached is a copy of my latest SF-50 verifying my eligibility.
3 VRA-I am eligible for a non-competitive appointment to positions at GS-11 and below based on eligibility under the Veterans Recruitment Authority. Attached is a copy of my DD-214 verifying my eligibility.
4 30% Vet-I am eligible for a non-competitive appointment based on being a 30% compensable veteran. Attached is a copy of my VA letter verifying my eligibility.
5 Peace Corp/Vista-I am eligible for a noncompetitive appointment to the Federal government under an authority for recently returned Peace Corps employees or Vista volunteers.
6 Repromotion-I am currently employed as a Federal civilian on a permanent competitive appointment at the full performance level (or higher) of this position; or a former Federal civilian employee who has held the full performance level (or higher) of this position on a permanent competitive appointment.
7 Other-I am currently on a permanent position which is equivalent to at least the grade of this position (or higher) in the Federal service; however, I am an employee for a Federal agency which has an interchange agreement with the US Office of Personnel Management, or with a Federal agency covered under other special appointing authorities or agreements. (e.g. TSA, US Postal Service, FAA, etc.)
8 VEOA-I have never been a permanent Federal civilian employee in the competitive service; however, I am a veteran who served substantially 3 or more years of continuous active duty in the military -OR- I am a preference eligible; AND my or the veteran's most recent discharge or release from active duty was under honorable conditions.
9 Military Spouse-I am seeking eligibility for a noncompetitive appointment as the spouse of a member of the Armed Forces who is performing active duty pursuant to orders authorizing a PCS move, OR spouse of a totally (100%) disabled retired or separated member of the Armed Forces, OR unmarried widow/widower of a member of the Armed Forces killed while performing active duty.
10 Persons with Disabilities-I have a physical or mental impairment that substantially limits one or more major life activities.
11 None of the above applies to me.

20. Occupational Specialties

Select at least one occupational specialty code. The specialty code(s) for this position are 001, 002 and 003. Please note that you must select at least one specialty code but may select multiple codes if desired. Each code is defined below:

001 - Open to All U.S. Citizens.

002 - Competitive Merit Promotion. This includes current Federal employees who serve under a competitive career or career-conditional appointment in the competitive service, reinstatement eligibles (former Federal employees who served under a career appointment in the competitive service) and VEOA eligibles (veterans with preference and veterans who have been honorably discharged and substantially completed at least 3 years of continuous active duty service.  You must provide qualifying documentation (i.e. – SF-50 or veterans documentation).

003 - Noncompetitive and Special Hiring Authorities. This includes applicants who are eligible for noncompetitive or special appointment authorities such as: 30% or more compensably disabled veterans, Veterans' Recruitment Appointment (VRA - for positions at GS-11 and below), and persons with disabilities (Schedule A), military spouse preference, Federal employees in excepted positions covered under an interchange agreement, and other eligible special hiring authorities (such as Peace Corps, Boren Fellows, etc.). This also includes applicants who previously held, or currently hold, this position and grade with the same promotion potential as announced for this 748144.  For more information about special hiring authorities, visit: http://www.opm.gov/hr_practitioners/lawsregulations/appointingauthorities/index.asp.  You must provide qualifying documentation for a noncompetitive or special hiring authority.


001 All U.S. Citizens
002 Competitive Merit Promotion
003 Noncompetitive and Special Hiring Authorities

21. Geographic Availability

(Required) The location code for this position is:
510100013 Arlington, VA

22. Transition Assistance Plan

Complete this section ONLY IF you are a surplus or displaced Federal employee requesting special priority consideration under the Career Transition Assistance Plan (CTAP) or the Interagency Career Transition Assistance Plan (ICTAP). To be considered, you must be a surplus or displaced Federal employee as defined in the regulations, be applying for a vacancy at or below the grade level of the position from which you have been or are being separated (and with no greater promotion potential than your position), and be occupying or have been displaced from a position in the same local commuting area as the vacancy.

Note: To receive consideration for the CTAP or ICTAP, you must submit the necessary supporting documentation as specified in the vacancy announcement.


23. Job Related Experience

If you are applying by the OPM Form 1203-FX, leave this section blank.

24. Personal Background Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

25. Occupational/Assessment Questions:

Qualifications for GS-9

1. From the descriptions below, select one response to describe how you meet the Qualification Requirements for this position at the GS-09 level.

A. I qualify for this position at the GS-09 level because I have one year of full-time specialized experience equivalent to the GS-7 grade level. This experience must include activities such as 1) reviewing moderately complex data from multiple sources and determining relevant information to a given situation; 2) assessing customer needs and identifying a product or service to meet their needs; 3) explaining or defending moderately complex information technology ideas and information clearly and adapting to the audience's level of knowledge, recognizing potential miscommunications; and 4) anticipating problems and identifying potential sources of information to generate alternative solutions to solve moderately complex or sensitive technological problems. NOTE: The contents of your resume must fully and explicitly support this response in its entirety. Otherwise, you will be found ineligible.
B. I qualify for this position at the GS-09 level because I have a master's degree, or two full years of progressively higher level graduate education leading to such a degree; at an accredited college or university in a field that provided the knowledge, skills, and abilities necessary to do the work. Such fields include computer science, information science, information systems management, mathematics, statistics, operations research, or engineering. NOTE: You must submit a copy of your transcripts (official or unofficial) to verify this education. Otherwise, you will be found ineligible.
C. I do not meet the full qualification requirements of responses A or B above and therefore I do not qualify for this position.

Qualifications for GS-11

2. From the descriptions below, select one response to describe how you meet the Qualification Requirements for this position at the GS-11 level.

A. I qualify for this position at the GS-11 level because I have one year of full-time specialized experience equivalent to the GS-9 grade level in the federal government. This experience must include activities such as 1) monitoring system performance and making routine adjustments as needed; 2) serving as a customer liaison on all aspects of information technology service needs and delivery; 3) responding to questions involving a wide range of issues; and diagnosing and 4) troubleshooting operational problems with applications and systems. NOTE: The contents of your resume must fully and explicitly support this response in its entirety. Otherwise, you will be found ineligible.
B. I qualify for this position at the GS-11 level because I have a Ph.D or equivalent doctoral degree, or 3 full years of progressively higher level graduate education leading to such a degree (L.L.M, if related), that provided the knowledge, skills, and abilities necessary to perform this work. Such fields include computer science, information science, information systems management, mathematics, statistics, operations research, or engineering. NOTE: You must submit a copy of your transcripts (official or unofficial) to verify this education. Otherwise, you will be found ineligible.
C. I do not meet the full qualification requirements of responses A or B above and therefore I do not qualify for this position.

Qualifications for GS-12

3. From the descriptions below, select one response to describe how you meet the Qualification Requirements for this position at the GS-12 level.

A. I qualify for this position at the GS-12 level because I have one year of full-time specialized experience equivalent to the GS-11 grade level in the federal government. This experience must include activities such as 1) conducting analyses and recommending resolution of issues affecting wide-range of assignments; 2) assisting customers with outlining project requirements; 3) providing advice and guidance on system integration and complex security issues; and 4) conducting functional and connectivity testing to ensure continuing operability. NOTE: The contents of your resume must fully and explicitly support this response in its entirety. Otherwise, you will be found ineligible.
B. I do not meet the full qualification requirements of response A above and therefore I do not qualify for this position.




KNOWLEDGE OF INFORMATION TECHNOLOGY PROJECT MANAGEMENT THEORIES, PRINCIPLES AND CONCEPTS TO FOLLOW ESTABLISHED SYSTEM DEVELOPMENT LIFECYCLE METHODOLOGIES

For each task in the following groups, choose the statement from the list A through E following that best describes your experience and/or training.

A- I have not had education, training or experience in performing this task.
B- I have had education or training in performing this task, but have not yet performed it on the job.
C- I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
D- I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
E- I am considered an expert in performing this task. I have supervised performance of this task or I am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.

4. Interpret information technology policies, standards, and guidelines.

5. Establish and manage guidelines, processes, and procedures for testing, change management, requirements management, and delivery of all systems.

6. Develop systems development life cycle methodologies and standards that incorporate information technology security concepts, standards and methods.

7. Participate in milestone/gate reviews for software.

8. Ensure that quality processes and procedures are applied consistently across the information technology enterprise.

9. Develop enterprise life cycle management models.

10. Assist systems assurance with biometric, biographic and identify services.

ABILITY TO EFFECTIVELY WORK IN LARGE SCALE DATA CENTER ENVIRONMENTS

11. Incorporate knowledge about disaster recovery, capacity planning, applications development, hardware strategy and operating systems security into operations systems planning.

12. Implement acquisition management policies and procedures.

13. Assist with the completion of configuration management activities, requirements management activities, and testing activities.

14. Research new and emerging information technologies and industry trends in order to evaluate and recommend adoption of new or enhanced approaches to delivering information technology services.

ABILITY TO PLAN, EXECUTE AND MAINTAIN OPERATIONS OF COMPLEX INFORMATION TECHNLOGY SYSTEMS ACROSS MULTIPLE, GEOGRAPHICALLY-DISPERSED LOCATIONS

15. Evaluate incidents and problems from event to resolution including the development of root cause analysis.

16. Develop and monitor system performance metrics to trend system operations.

17. Plan, evaluate, and support continuity of operations and disaster recovery processes and procedures.

18. Plan and evaluate system monitoring and management capabilities supporting service level management.

19. Implement the development and management of processes used to develop, manage, and deploy information technology systems.

ABILITY TO DEFINE REQUIREMENTS, IDENTIFY INTEGRATION ISSUES, CORRECT PROBLEMS AND ENHANCE SYSTEM PERFORMANCE

20. Identify and define business or technical requirements applied to the design, development, implementation, management, and support of systems and networks.

21. Incorporate knowledge about the interrelationships of multiple information technology disciplines into operating and systems planning.

22. Identify integration issues, correct problems and enhance operating system performance

23. Oversee the installation, customization, testing and implementation of the operating environments.

ABILITY TO LEAD LARGE INTEGRATED TROUBLESHOOTING TEAMS COMPRISED OF BOTH INTERNAL AND EXTERNAL TECHNICAL STAKEHOLDERS

24. Provide proactive customer service to assure the quality delivery of all information technology systems.

25. Analyze options and provide input for the decision-making process regarding deployment of information technology systems.

26. Conduct analyses and recommend resolution of complex issues affecting the specialty area.

27. Test and optimize the functionality of systems, networks and data.

28. Provide advice and guidance on a wide range and variety of complex information technology issues.

ABILITY TO COMMUNICATE EFFECTIVELY

29. Consult with developers or vendors to define requirements and identify integration issues.

30. Communicate complex technical requirements to non-technical personnel.

31. Prepare and present briefings to senior management officials on complex and controversial issues.

32. Represent the organization in interactions with other organizations.