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Enter Supervisory Information Technology Specialist
Enter the lowest grade level (13-14) you will accept.
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Thank you for your interest in a Supervisory Information Technology (IT) Specialist position with the Department of Justice.
We will evaluate your resume and your responses to this Assessment Questionnaire to determine if you are among the best qualified for this position. Your responses are subject to verification. Please review your responses for accuracy before you submit this questionnaire.
1. Select the one statement that best describes the IT-related experience you possess that demonstrates each of the four competencies necessary to perform Supervisory IT Specialist work.A. I have IT-related experience that demonstrates possession of each of the four required competencies: attention to detail, customer service, oral communication, and problem solving. My experience includes: resolving the most difficult customer support requests such as, integration or configuration related issues; working with network specialists, application developers, and security specialists to prevents recurring problems; identifying and deciphering structured problem resolution approaches; and recommending fundamental changes to systems configurations.
2. Select the one statement that best describes the experience that you possess that demonstrates your ability to perform Supervisory IT Specialist work at the GS-13 grade level or equivalent pay band in the Federal service.A. I have at least one year (52 weeks) of specialized work experience equivalent to the GS-12 grade level in the Federal service performing the following: overseeing the work of subordinate staff of employees engaged in the execution of IT related activities and/or projects for an IT organization; reviewing proposed additions to a system and/or database; approving resolutions that are most likely to be used on a regular basis; and monitoring information systems security through assessments of security controls.
3. Select the one statement that best describes the experience that you possess that demonstrates your ability to perform Supervisory IT Specialist work at the GS-14 grade level or equivalent pay band in the Federal service.
for each item, select the ONE response that most accurately describes your current level of experience and capability using the scale below.
4. Make decisions on work problems presented by subordinate supervisors, team leaders, or similar personnel, or by contractors.
5. Hears and resolves group grievances involving serious employee complaints.
6. Find ways to eliminate or reduce bottlenecks and barriers to production, promote team building, or improve business practices.
7. Develop a sequencing plan for transitioning from the current environment to the target environment.
8. Meet with IT staff to discuss progress toward meeting infrastructure goals.
9. Identify potential problems in attaining goals.
10. Review agency strategic plans to ensure plans for the target infrastructure environment continue to be integrated with agency strategic goals.
11. Manage technological changes and emergency technologies in both centralized and distributed environments to address business drivers.
12. Uses methods and procedures to protect information systems and data by ensuring their availability, authentication, confidentiality, and integrity.
13. Evaluate client needs to define the project scope, requirements, and deliverables.
14. Lead management studies which have a significant effect on the promotion of department-wide IT enterprise architecture.
15. Integrate future infrastructure requirements of the organization into IT project plans.
16. Monitor performance of an IT-related project or pilot ensuring scope, cost, and schedule are within constraints.
17. Develop long-range objectives and milestones for IT projects to meet agency's modified business processes.
18. Gather, analyze and evaluate information/data to identify deficiencies and/or problems with a program or activity and develop corrective action.
19. Ensures the integrity of information systems through the planning, analysis, development, implementation, maintenance and enhancement of systems, programs, policies, procedures, and tools.
20. Define procedures on providing post-implementation support for the agency.
21. Provide technical advice on the impact of new legislation or program initiatives.
22. Conduct multi-functional planning sessions to outline IT projects and deliverables.
23. Present IT systems recommendations to higher management.
24. Communicate organizational vision, mission, goals and priorities to employees.
25. Make analytical, persuasive and concise oral presentations of technical and administrative information to all levels of management.
26. Convey technical concepts clearly to a diverse audience.
27. Write IT specifications required for use in instructional manuals.
28. Make analytical, persuasive and concise written reports of technical and administrative information to all levels of management.