IT Specialist


Vacancy ID: 756717   Announcement Number: 12-020-DE   USAJOBS Control Number: 327638600

Social Security Number

Vacancy Identification Number

Vacancy Identification Number - 756717
1. Title of Job

IT Specialist
2. Biographic Data

3. E-Mail Address

4. Work Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

5. Employment Availability

If you are applying by the OPM Form 1203-FX, leave this section blank.

6. Citizenship

Are you a citizen of the United States?
7. Background Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

8. Other Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

9. Languages

If you are applying by the OPM Form 1203-FX, leave this section blank.

10. Lowest Grade

12

11. Miscellaneous Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

12. Special Knowledge

If you are applying by the OPM Form 1203-FX, leave this section blank.

13. Test Location

If you are applying by the OPM Form 1203-FX, leave this section blank.

14. Veteran Preference Claim

15. Dates of Active Duty - Military Service

16. Availability Date

If you are applying by the OPM Form 1203-FX, leave this section blank.

17. Service Computation Date

If you are applying by the OPM Form 1203-FX, leave this section blank.

18. Other Date Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

19. Job Preference

If you are applying by the OPM Form 1203-FX, leave this section blank.

20. Occupational Specialties

001 IT Specialist

21. Geographic Availability

110010001 Washington DC, DC

22. Transition Assistance Plan

23. Job Related Experience

If you are applying by the OPM Form 1203-FX, leave this section blank.

24. Personal Background Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

25. Occupational/Assessment Questions:

1. From the following descriptions, please select the one (1) statement that best describes your experience that qualifies you for the IT Specialist, GS-12 position.

A. I possess one (1) year of specialized experience equivalent to at least the GS-11 level in the Federal service. Specialized experience is experience which is directly related to the line of work of the position to be filled and which has equipped the applicant with the knowledge, skills, and abilities to successfully perform the duties of the position, for example: Experience working with a wide range of corporate or government agency network systems such as desktop, laptop and server computer systems using Microsoft desktop and server operating systems. Experience working on information technology-related assignments that required a wide range of knowledge, skills and experience related to corporate or government agency network systems. In these assignments experience in analyzing a number of alternative approaches in the process of advising management concerning major aspects of system design and/or purchase with consideration given to what operating mode, system software, and/or equipment configuration is most appropriate for a given project.
B. I do not have the experience described above.

2. I have extensive experience supporting, managing and troubleshooting the following operating systems in a corporate or government agency network environment: Microsoft Windows XP, Microsoft Windows Vista or Microsoft Windows 7.

A. Yes
B. No

3. I have extensive experience assisting users, with intermediate and complex issues, with the following applications in a corporate or government agency network environment: Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Microsoft Access.

A. Yes
B. No

4. I have experience supporting, managing and applying information security policies and procedures in a corporate or government agency network environment.

A. Yes
B. No

5. I have written complex technical documents used to document network infrastructure, device configurations, baseline installations and training for same.

A. Yes
B. No

For each task in the following group, choose the statement from the list below that best describes your experience and/or training. Darken the oval corresponding to that statement in Section 25 of the Qualifications and Availability Form C. Please select only one letter for each item:

A- I have not had education, training or experience in performing this task.
B- I have had education or training performing the task, but have not yet performed it on the job.
C- I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
D- I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
E- I am considered an expert in performing this task. I have supervised performance of this task or I am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.

6. Develop policies and procedures to maintain system integrity.

7. Write policy and/or procedural guidance.

8. Develop procedures to identify root cause of system problems to determine the office responsible for problem resolution.

9. Develop procedures for resolving current and emerging threats to avoid system degradation.

10. Compose briefings, reports, and other types of correspondence in a clear, concise and accurate manner.

11. Creates and maintains all program documentation for subsystems and projects assigned.

12. Troubleshoot Windows operating systems to resolve system performance issues.

13. Troubleshoot a multitude of software titles including Microsoft Office products to ensure functionality.

14. Adhere to Security Technical Information Guide (STIG) regulations in the delivery of system administration services.

15. Apply information systems security policies and procedures to maintain system integrity.

16. Resolve and/or mitigate security findings within the reportable timeline to maintain system security.

17. Implement security policies to ensure interoperability and confidentiality.

18. Troubleshoot systems hardware for root cause failure and work with vendors to repair the systems to working order.

19. Install hardware enhancement products to meet customer needs.

20. Install software enhancement products to meet customer needs.

21. Ability to install and test commercial off-the-shelf (COTS) applications, software and hardware, systems fixes, updates and enhancements.

22. Install, configure, test and troubleshoot Active Directory (AD).

23. Work with non-technical staff to resolve help desk requests for assistance.

24. I possess a MCSE Certification.

A. Yes
B. No

25. I possess a MCP Certification.

A. Yes
B. No

26. I am eligible for a Special Hiring Authority for non-competitive appointment based on one of the following selections. (If you select this option, you must indicate the type of special appointment you are seeking on your application and provide appropriate documentation supporting your eligibility).

A. Authorized persons who are severely disabled, such as certain veterans.
B. Returned volunteers from the Peace Corps or from VISTA.
C. I am not eligible under a special hiring authority.