Please indicate below how you would like to be considered for this position. You may make more than one selection as applicable. You will only be considered under the options you have selected, so please choose carefully.
MERIT PROMOTION You may apply under Merit Promotion procedures if you meet the requirements for one of the following categories:
1. Current competitive service Federal employees with career or career-conditional status applying for promotion or transfer to a position at a higher grade level than your current permanent position in the competitive service.
2. Current competitive service Federal employees with career or career-conditional status applying for reassignment, transfer, or change to lower grade to a position that has greater promotion potential than currently or previously held on a permanent basis in the competitive service.
3. Current competitive service Federal employees with career or career-conditional status applying to a temporary promotion in excess of 120 calendar days to a higher graded position or one with higher potential than position previously held on a permanent basis in the competitive service.
4. Former competitive service Federal employees with reinstatement eligibility applying to a higher grade or position with greater promotion potential than a position previously held on a permanent basis in the competitive service.
If applying based on #1-4 above, you must provide a copy of your most recent SF-50, Notification of Personnel Action, showing tenure group 1 or 2 in block 24. You should also submit your most recent performance appraisal.
5. Veterans eligible under the Veterans Employment Opportunities Act (VEOA). You must submit a copy of your DD-214.
NON-COMPETITIVE AUTHORITY - You may apply under Non-Competitive procedures if you meet the requirements for one of the following categories:
1. C urrent competitive service Federal employees with career or career-conditional status who hold a position with the same or higher promotion potential as the position applying for; or former competitive service Federal employees with reinstatement eligibility who held a position with the same or higher promotion potential as the position applying for. You must provide a copy of the SF-50, Notification of Personnel Action, showing the same or higher promotion potential as that of the position applying for (i.e. initial hire action, promotion action or reassignment action.) Do not submit SF-50s for awards, within grade increases or pay adjustments.
2. Veterans eligible for a Veterans' Recruitment Appointment (VRA). You must submit a copy of your DD-214. NOTE: VRA only applies to positions at the GS-11 level and below.
3. 30% or more disabled veterans. You must submit your DD-214 and a completed SF-15.
4. Military spouses whose active duty military spouse: 1) receives a Permanent Change of Station (PCS) move; 2) has a 100% disability rating; or 3) died while on active duty. For further information and eligibility criteria, please visit: http://www.fedshirevets.gov/job/shams/index.aspx#msaa.
5. Persons with disabilities eligible for a Schedule A appointment. You must provide proof of disability and certification of job readiness.
6. Former Peace Corps or VISTA volunteers. You must provide documentation as proof of non-competitive eligibility.
7. Employees in the excepted service under an OPM approved Interchange Agreement.
Your responses to the questions below will be used in the evaluation of your qualifications for the IT Specialist position. Your resume and application materials must support the level of experience and/or education you claim in this questionnaire. If, after a complete review of your application package, a determination is made that you have overstated your qualifications, you may be rated ineligible for this position.
1. Choose one answer that best describes your education or experience for the GS-09 grade level.A. I have IT-related experience demonstrating each of the four competencies listed: Attention to Detail, Customer Service, Oral Communication, and Problem Solving; PLUS one year of specialized experience comparable to the GS-07 which is directly related to the work of this position. Specialized experience includes the following: (1) applying systems testing and evaluation techniques to the design and implementation of applications; (2) applying adult education principles to the design, development, and delivery of information technology training courses; (3) delivering instructor-led courses to small and large groups on information technology; (4) communicating and instructing, orally and in writing, to groups of diverse people; (5) applying database administration techniques to manage accounts, create users, and generate reports; and (6) keeping abreast of new technologies and software applications and their functionality.
2. Do you have knowledge of and skill in applying adult education principles to the design, development and delivery of information technology training courses?A. Yes
For each of the following tasks, choose the statement from the list of level descriptions below that best describes your experience and/or training. You must respond to questions about the education and/or specialized experience you have had that is related to the requirements of the job you are applying for. Answer the questions to the best of your ability. Your narrative resume and/or other application materials must contain evidence to support your responses. Your responses are also subject to verification through background checks, job interviews, or any other information obtained during the application process. Please select only one response for each item.A- I have not had education, training or experience in performing this task.
3. Uses the entire Microsoft suite of products effectively (Word, Excel, PowerPoint, Outlook, etc.) across a broad range of responsibilities.
4. Learns and distils critical concepts from customized information technology business applications.
5. Queries databases to access, analyze, interpret and report data or information.
6. Creates and manages users in a database system.
7. Recommends improvements to agency systems.
8. Adapts information technology training programs in response to new technologies and/or improvements to existing systems.
9. Designs and develops formal and informal information technology training sessions and materials for adults, often on tight timelines.
10. Creates online training content for use via an online learning management system into a comprehensive curriculum.
11. Identifies information technology learning competencies, gaps, and opportunities for staff across the agency.
12. Analyzes and evaluates the effectiveness of individual training offerings as well as overall program effectiveness.
13. Prepares summary reports, findings, and recommendations on information technology training programs to agency groups and agency leadership.
14. Participates on agency and department level working groups.
15. Communicates changes in information technology to the user community formally and informally through written communications.
16. Collaborates with subject matter experts from information technology and program offices to translate how custom software applications are utilized to perform business processes.
17. Works with a diverse workforce with a wide range of IT backgrounds and skill levels.
18. Delivers instructor-led training for the purpose of educating users on custom and commercial off the shelf software.