MISSION SUPPORT SPECIALIST


Vacancy ID: 757599   Announcement Number: CIS-PJN-757599-HCT   USAJOBS Control Number: 327768600

Occupational/Assessment Questions:

Your responses to the on-line questionnaire must be supported by your resume.  Failure to do so may result in an ineligible rating.

FAILURE TO SELECT A RESPONSE TO THIS QUESTION WILL DEFAULT IN A NEGATIVE RESPONSE, WHICH WILL DISQUALIFY YOU FOR THIS POSITION.

1. There is a residency requirement for all applicants not currently employed by U.S. Citizenship and Immigration Services. This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position(s); (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity; OR (3) been a dependent of a U.S. Federal or Military employee serving overseas. Do you meet these requirements?

A. Yes
B. No
C. The residency requirement does not apply to me because I am currently a U.S. Citizenship and Immigration Services employee.
D. No, however I do fall under the EXCEPTION of state-side coverage.  I understand that I must submit complete state-side coverage information required to make a suitability/security determination at a later time if deemed necessary.

The following questions will only be used to determine whether or not you meet the minimum qualification requirements for this position. You may wish to consult the vacancy announcement for a description of those requirements.

2. Which of the following statements best describes your experience and/or education?

A. I have at least one year of specialized experience equivalent to the GS-7 level providing assistance to senior specialists in the evaluation and analysis of operational and administrative programs to identify quantitative and qualitative productivity standards, measures of performance and reporting procedures, and resource utilization effectiveness and efficiency; assisting in the execution of administrative programs by carrying out specified portions or segments of specific projects such as updating budget data on spreadsheets, preparing routine budget requests, preparing requests for personnel action, providing orientation to new employees, coordinating office moves and telephone service requirements, and monitoring usage of government motor vehicles; collecting and analyzing information related to workflow, office procedures and control systems in support of program evaluations; identifying and recommending solutions to administrative problems and providing advice to staff on established methods and procedures.
B. I have successfully completed two or more years of full-time graduate education or a Master's (or higher) degree in an appropriate discipline from an accredited college or university. If selected, I understand that I may be required to submit proof of my claim.
C. I have a combination of successfully completed graduate education in an appropriate discipline and experience as described in A above that totals at least one year. If selected, I understand that I may be required to submit proof of my educational claim.
D. I do not possess the experience or education described above.

You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response.

3. Which of the following statements best describes your experience and/or education?

A. I have at least one year of specialized experience equivalent to the GS-9 level coordinating and monitoring a variety of administrative projects (e.g., budget, personnel, travel, space and/or logistics); identifying and recommending solutions to a wide range of administrative problems; analyzing administrative data from a variety of sources to develop trends, patterns, profiles, estimates, and studies; preparing preliminary and finished reports and documents and representing the office in dealings with vendors and personnel from administrative support organizations.
B. I have successfully completed three or more years of full-time graduate education or a doctoral (or higher) degree in an appropriate discipline from an accredited college or university. If selected, I understand that I may be required to submit proof of my claim.
C. I have a combination of successfully completed graduate education in an appropriate discipline and experience as described in A above that totals at least one year. If selected, I understand that I may be required to submit proof of my educational claim.
D. I do not possess the experience or education described above.

You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response.

4. Which of the following statements best describes your experience?

A. I have at least one year of specialized experience equivalent to the GS-11 level applying (and modifying, if necessary) established practices to specific administrative problems which involve many variables; conducting independent evaluations on administrative functions and preparing study findings, recommendations, and reports; providing advice on a variety of administrative and management programs and procedures; making agreements and commitments at meetings and during telephone discussions in accordance with previously received instructions and performing liaison functions with other organizations, including effectively presenting the organization's needs and establishing harmonious working relations with counterparts.
B. I do not possess the experience described above.

You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response.

DEFAULT SCALE: For each item, select the ONE response that most accurately describes your current level of experience and capability using the scale below.

A- I have not had education, training, or experience in performing this task.
B- I have had education or training in performing the task, but have not yet performed it on the job.
C- I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
D- I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
E- I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.

5. Communicate orally with all levels of employees and management in order to obtain and provide information.

6. Advise employees, supervisors and managers on basic administrative program policies, procedures, and regulatory requirements.

7. Interact with people from diverse backgrounds to negotiate, mediate or lead the group to reach a consensus.

8. Develop and maintain relationships with interest groups with diverse needs, anticipate and assess their needs, and provide complex information to them.

9. Give clear and concise presentations at departmental or organizational briefings and meetings.

10. Prepare correspondence and other documents, from rough draft to final, in proper grammar, spelling, punctuation and format.

11. Tailor writing to effectively reach the intended audience.

12. Presents information, analysis, ideas, and positions in writing in a clear and convincing manner.

13. Research and analyze data as part of a study or evaluation of systems across organizations.

14. Plan, develop and conduct management surveys, evaluations, or analyses to ensure project goals and deadlines were met.

15. Review difficult materials such as technical reports or new laws and regulations in order to interpret their intent and impact on the organization and make recommendations for responding to their intent and impact.

16. Gather statistical data and narrative information; perform analyses, summarize results, identify problem areas and propose solutions.

17. Independently develop budgets, review budget requests and propose expenditures.

18. Establish methods to track budget transactions such as obligations, expenditures, transfers, and reimbursements.

19. Monitor expenditures and resources to ensure spending is within allotments and makes appropriate modifications when necessary.

20. Monitor and analyze procurement requests, including: purchase card transactions, purchase orders, blanket purchase agreements and other obligations.

21. Review and approve the purchase of services, equipment and supplies.

22. Set up blanket purchase agreements covering services, repairs, rentals, maintenance and establish user requirements.

23. Interpret and apply the Federal Acquisition Regulations (FAR).

24. Oversee the annual physical inventory of all non-expendable property and equipment, including the reconciling of discrepancies.

25. As previously explained, your ratings in this Occupational Questionnaire are subject to evaluation and verification based on the documents and references you submit. Later steps in the selection process are specifically designed to verify your ratings. Deliberate attempts to falsify information may be grounds for not selecting you or for dismissing you from the position/agency.
Please take this opportunity to review your ratings to ensure their accuracy. By agreeing to the statement below, you are confirming that you: 1) understand this warning, 2) have reviewed your responses to this questionnaire for accuracy, and 3) verify that your responses accurately describe your current level of experience and capability.
Failure to agree to this statement will disqualify you from further consideration for the position.

A. Yes, I verify that all of my responses to this questionnaire are true and accurate. I accept that if my supporting documentation and/or later steps in the selection process do not support one or more of my responses to the questionnaire that I may be removed from consideration.
B. No, I do not accept this agreement and/or I no longer wish to be considered for this position.