Information Technology Specialist (Business Software)


Vacancy ID: 757968   Announcement Number: FRTIB-13-MP-001-757968   USAJOBS Control Number: 327962000

Occupational/Assessment Questions:

1. It is important to note that all of your responses are subject to review and verification based on the documents and references you submit.  If after reviewing your resume and supporting documentation a determination is made that you have overstated your qualifications and / or experience, you will be rated ineligible or your score will be lowered.

A. A. I acknowledge this statement.

Thank you for your interest in an Information Technology Specialist Business Software position with the Federal Retirement Thrift Investment Board. We will evaluate your resume and your responses to this Occupation Questionnaire to determine if you are among the best qualified for this position. Please review your response for accuracy before your submit this questionnaire.

2. From the description below, please select the one statement that best describes the experience that you possess that demonstrates your ability to perform the work of an Information Technology Specialist Business Software at the GS-13 grade level or equivalent pay band in the Federal Service.

A. I have at least one year of specialized experience equivalent to at least the GS-12 grade level or equivalent under other pay systems in the Federal service which involved experience applying IT concepts, principles, methods, and practices and understanding of commercial off-the-shelf (COTS) products and components sufficient to provide advice, guidance, and recommendations to system users.

B. My experience is not reflected in the above statement.

3. From the description below, please select the one statement that best demonstrates your background.

A. I have IT related experience that demonstrates each of the four competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving.

B. I do not meet the requirements above.

For each task, choose the statement that best describes your experience and/or training. Please note that your answers will be verified against the information you provided in your resume.

A- I have not had education, training or experience in performing this task.
B- I have had education or training in performing the task, but have not yet performed it on the job.
C- I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
D- I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
E- I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.

4. Review and approve defects and enhancements to the defined contribution plan record keeping system using tools prescribed by the Agency.

For your response of "E" above, please indicate what position(s) on your resume supports this response (include title, organization & date). If you fail to include this information, your application will be considered incomplete and you will be removed from consideration for this position.
Briefly describe where in your resume your answer to the above question is supported.

5. Perform support activities listed above for COTS packages (e.g. OmniPlus, OmniVoice, PowerImage, and Savantage).

For your response of "E" above, please indicate what position(s) on your resume supports this response (include title, organization & date). If you fail to include this information, your application will be considered incomplete and you will be removed from consideration for this position.

For each task, choose the statement that best describes your experience and/or training. Please note that your answers will be verified against the information you provided in your resume.

6. Perform analysis to determine the most effective software solutions (e.g., COTS versus custom coding) based on defined performance metrics.

For your response of "E" above, please indicate what position(s) on your resume supports this response (include title, organization & date). If you fail to include this information, your application will be considered incomplete and you will be removed from consideration for this position.

7. Assess risk factors associated with software changes, including any mitigating internal system controls to ensure the security of participant data.

For your response of "E" above, please indicate what position(s) on your resume supports this response (include title, organization & date). If you fail to include this information, your application will be considered incomplete and you will be removed from consideration for this position.

For each task, choose the statement that best describes your experience and/or training. Please note that your answers will be verified against the information you provided in your resume.

8. Review / document requirements to ensure the viability and maintenance of the Thrift Savings Plan record keeping system.

For your response of "E" above, please indicate what position(s) on your resume supports this response (include title, organization & date). If you fail to include this information, your application will be considered incomplete and you will be removed from consideration for this position.

9. Develop and maintain TSP record keeping system functional and its systems requirements and specifications.

For your response of "E" above, please indicate what position(s) on your resume supports this response (include title, organization & date). If you fail to include this information, your application will be considered incomplete and you will be removed from consideration for this position.

For each task, choose the statement that best describes your experience and/or training. Please note that your answers will be verified against the information you provided in your resume.

10. Identify project priorities and ensure that development staff adheres to priority needs and required deadlines.

For your response of "E" above, please indicate what position(s) on your resume supports this response (include title, organization & date). If you fail to include this information, your application will be considered incomplete and you will be removed from consideration for this position.

11. Perform support activities for all custom system applications (e.g. Web, Participant Service Representative Application, external interfaces, and reports and notices).

For your response of "E" above, please indicate what position(s) on your resume supports this response (include title, organization & date). If you fail to include this information, your application will be considered incomplete and you will be removed from consideration for this position.

For each task, choose the statement that best describes your experience and/or training. Please note that your answers will be verified against the information you provided in your resume.

12. Coordinate technical activities with leads for applications outside of assigned area, with the technical operations and infrastructure staffs, and with the security office, as appropriate for the project at hand.

13. Coordinate support activities for system functions (e.g., quarterly participant statements, new or revised participants' notices) with appropriate Agency staff and record keeping operational units.

14. As previously explained, your responses to this Assessment Questionnaire are subject to evaluation and verification based on the documents and references you submit.  Later steps in the selection process are specifically designed to verify your ratings.  Deliberate attempts to falsify information may be grounds for your non-selection or for your dismissal from the position/agency during the probation period.

Please take this opportunity to review your responses to ensure their accuracy.  Failure to select a response will result in your application packet being removed from consideration for this position.

A. Yes, I verify that all of my responses to this questionnaire are true and accurate. I accept that if my supporting documentation and/or later steps in the selection process do not support one or more of my responses to the questionnaire that my application may be rated lower and/or I may be removed from further consideration.
B. No. I do not accept this agreement and/or I no longer wish to be considered for this position.