Information Technology Program Manager (Systems Administration/Data Management)


Vacancy ID: 763671   Announcement Number: 13-EOUSA-763671-DE   USAJOBS Control Number: 328496200

Social Security Number

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Vacancy Identification Number

The Vacancy Identification Number is: 763671


1. Title of Job

Information Technology Program Manager (Systems Administration/Data Management)


2. Biographic Data

3. E-Mail Address

4. Work Information

5. Employment Availability

If you are applying by the OPM Form 1203-FX, leave this section blank.

6. Citizenship

Are you a citizen of the United States?
7. Background Information

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8. Other Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

9. Languages

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10. Lowest Grade

Enter the lowest grade level (14-14) you will accept.


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11. Miscellaneous Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

12. Special Knowledge

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13. Test Location

If you are applying by the OPM Form 1203-FX, leave this section blank.

14. Veteran Preference Claim

15. Dates of Active Duty - Military Service

16. Availability Date

You may omit the availability date if you can begin work immediately. Otherwise you must provide the date you will be available for employment. Please use this format: (mm/dd/yyyy)


17. Service Computation Date

If you are applying by the OPM Form 1203-FX, leave this section blank.

18. Other Date Information

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19. Job Preference

If you are applying by the OPM Form 1203-FX, leave this section blank.

20. Occupational Specialties

The occupational specialty will be selected for you if there is only one, otherwise, select/enter at least one occupational specialty code for this position. The specialty code for this position is:


001 IT Program Manager (Systems Administration/Data Management)

21. Geographic Availability

The geographic location code will be selected for you if there is only one, otherwise, select/enter at least one geographic location in which you are intrested and will accept employment. The location code for this position is:


110010001 Washington DC, DC

22. Transition Assistance Plan

23. Job Related Experience

If you are applying by the OPM Form 1203-FX, leave this section blank.

24. Personal Background Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

25. Occupational/Assessment Questions:

Thank you for your interest in a position with the Department of Justice (DOJ). Your response to this assessment questionnaire, in conjunction with the other portions of your completed application, will be evaluated in making screening decisions.

This is a DOJ job application system. Your responses in this Assessment Questionnaire are subject to evaluation and verification. Later steps in the selection process are specifically designed to verify your responses. Deliberate attempts to falsify information will be grounds for disqualifying you or for dismissing you from employment following acceptance. Please review your responses for accuracy before you submit this application.

For each of the following questions, please select the response that best describes your education and/or experience. You may only select one response for each question. If you feel that your education or experience exceeds all of the descriptions for a particular question, choose the description that is the closest level to the experience or education that you possess. Failure to respond to these questions will result in an ineligible rating.

1. Choose the statement below that best describes how you meet the Qualifications Requirements of an Information Technology Program Manager (Systems Administration/Data Management), GS-2210-14 as described in the Qualifications Section of the Vacancy Announcement.

A. I qualify for this position at the GS-14 level because I have IT related experience demonstrated by paid or unpaid experience obtained in either the private or public sector, and/or completion of specific, intensive training that demonstrates that I possess all of the following four competencies: 1. Attention to Detail - is thorough when performing work and conscientious about attending to detail; 2. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; 3. Problem Solving - identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations; 4. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services, AND, (1) year of specialized experience equivalent to the GS-13 grade level in Federal Service obtained in either the private or public sector, performing the following types of tasks: implementing and managing standard operating procedures using the Information Technology Infrastructure Library (ITIL) standards for service management; developing and operating enterprise application systems; managing database administration for custom applications; providing centralized, enterprise-wide coordination for data management; supporting numerous users nationwide.
B. I do not have experience as described above.

Identify the specific experience from your resume or cover letter that validates your response. Also list the name and contact information of someone who can verify your response.

For each task in the following group, choose the statement from the list below that best describes your experience and/or training. Darken the oval corresponding to that statement in Section 25 of the Qualifications and Availability Form C. Please select only one letter for each item.

A- I have not had education, training or experience in performing this task.
B- I have had education or training in performing the task, but have not yet performed it on the job.
C- I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
D- I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
E- I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.

2. Provide technical and programmatic leadership in the development, maintenance and enhancement of custom software applications.

3. Develop, maintain and enhance software applications.

4. Function as technical authority on new or advanced system architectures for hardware and software applications.

5. Apply information technology best practices and systems management principles for providing technical advice, guidance and recommendations to management and technical specialists on critical issues.

6. Apply new information technology developments to existing complex applications.

7. Use Oracle 10g/11g relational databases coupled with virtualized Oracle WebLogic 11 application servers, or similar frameworks to develop and operate enterprise application systems.

Please elaborate on the question above, including examples that support the level of experience and/or training that you have selected. Identify where in your resume you have performed this task and who can verify your response.

8. Manage database administration for commercial and custom applications.

9. Provide centralized, enterprise-wide coordination, management and policy development for mission critical systems development.

Please elaborate on the question above, including examples that support the level of experience and/or training that you have selected. Identify where in your resume you have performed this task and who can verify your response.

10. Develop and interpret policy, procedures and strategies for mission applications systems development.

11. Assess policy needs and develop policy to govern applications systems program activities.

12. Collaborate with agency-/organization-level information technology working groups on the development and application of agency-wide case management systems policy.

13. Manage an operational environment supporting numerous users in multiple locations nationwide.

Please elaborate on the question above, including examples that support the level of experience and/or training that you have selected. Identify where in your resume you have performed this task and who can verify your response.

14. Lead the design, planning, execution and support of major initiatives to enhance service delivery.

15. Apply guidelines, practices and procedures and applications life cycle support standards and system design approaches to develop criteria for information systems contract agreements.

16. Coordinate procurement activities and financial control requirements with the appropriate functional staffs.

17. Daily management, monitoring, and evaluation of on-site contractors to enhance performance and quality of service delivery.

18. Set program/project service support goals, expectations, priorities, and metrics.

19. Identify equipment, resource and staffing requirements for program/project potential initiatives.

20. Develop, manage and execute program/project plans, scopes and objectives.

21. Set program/project service support goals, expectations, timetables and priorities.

22. Develop systems or manage services that meet or anticipate current and future business requirements.

23. Assess current state of system hardware/software technologies to conduct studies to evaluate potential upgrades enterprise infrastructure and applications.

24. Provide recommendations to management on effective approaches to meet system and end user needs.

25. Apply knowledge of users' business requirements, applications software design concepts and methods, and the principles and practices of customer support to define functional systems specifications.

26. Review contractor proposals to assess soundness, impact on schedules and requirements for task order modifications.

27. Record and analyze trends in technical assistance user requests and recommend corrective action.

As previously explained, your responses in this Assessment Questionnaire are subject to evaluation and verification. Later steps in the selection process are specifically designed to verify your responses. Deliberate attempts to falsify information will be grounds for disqualifying you or for dismissing you from employment following acceptance. Please take this opportunity to review your responses to ensure their accuracy.
If you fail to answer this question, you will be disqualified from consideration for this program.

28. I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand that any information I give may be investigated. I understand that I will not be considered for employment if I do not respond "Yes" to this certification item.

A. Yes, I certify that the information provided in this questionnaire is true, correct and provided in good faith, and I understand the information provided above.
B. No, I do not certify/understand the information provided above.



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