Program Support Specialist


Vacancy ID: 780472   Announcement Number: HHS-FDA-MP-13-780472   USAJOBS Control Number: 330514700

Social Security Number

Enter your Social Security Number in the space indicated. Your Social Security Number is requested under the authority of Executive Order 9397 to uniquely identify your records from those of other applicants who may have the same name.  As allowed by law or Presidential directive, your Social Security Number is used to seek information about you from employers, schools, banks and others who may know you. Providing your Social Security Number is voluntary, however we can not process your application without it.


Vacancy Identification Number

Enter 780472
1. Title of Job

Program Support Specialist
2. Biographic Data

3. E-Mail Address

4. Work Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

5. Employment Availability

Are you a PHS Commissioned Officer (This includes active duty officers, inactive reserve officers, and applicants who have been approved for commissioning in the USPHS Commissioned Corps)?


Are you eligible for noncompetitive appointment?
This includes applicants who are eligible for special or noncompetitive appointment authorities such as 30% or more compensable disabled veterans, persons with disabilities and PHS Commissioned Corps Officers.  This also includes applicants who meet the qualifications for this position and who have previously held, or currently hold, a Federal position at the grade of this position.


6. Citizenship

Are you a citizen of the United States?
7. Background Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

8. Other Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

9. Languages

If you are applying by the OPM Form 1203-FX, leave this section blank.

10. Lowest Grade

Enter the lowest grade level that you will accept for this position. The lowest grade for this position is 11.


11

11. Miscellaneous Information

If you are a male at least 18 years of age, born after December 31, 1959, have you registered with the Selective Service System?


01 Yes
02 No
03 Not Applicable

12. Special Knowledge

If you are applying by the OPM Form 1203-FX, leave this section blank.

13. Test Location

If you are applying by the OPM Form 1203-FX, leave this section blank.

14. Veteran Preference Claim

If you are applying by the OPM Form 1203-FX, leave this section blank.

15. Dates of Active Duty - Military Service

If you are applying by the OPM Form 1203-FX, leave this section blank.

16. Availability Date

17. Service Computation Date

If you are applying by the OPM Form 1203-FX, leave this section blank.

18. Other Date Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

19. Job Preference

If you are applying by the OPM Form 1203-FX, leave this section blank.

20. Occupational Specialties

Select/enter at least one occupational specialty. The specialty code for this position is:


001 Program Support Specialist

21. Geographic Availability

Select/enter at least one geographic location in which you are interested and will accept employment. The location code for this position is:


241450031 Silver Spring, MD

22. Transition Assistance Plan

If you are applying by the OPM Form 1203-FX, leave this section blank.

23. Job Related Experience

If you are applying by the OPM Form 1203-FX, leave this section blank.

24. Personal Background Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

25. Occupational/Assessment Questions:

You must meet the specialized experience requirement for this position. You must possess at least one year of specialized experience as described below:

1. Please select one response from the responses listed below that best indicates how you meet the specialized experience for a Program Support Specialist, GS-11 position.

A. I possess at least one year of specialized experience equivalent to at least the GS-9 grade level in the Federal service. Examples include significant experience with the following: applying analytical and evaluation methods and techniques, administrative requirements, and operating procedures relevant to planning, scheduling, and conducting studies to evaluate the efficiency and effectiveness of program operations. Work with information management systems relevant to coordinating the automation of various organizational functions, developing internal guidance or training after automation, designing reports for managers, acquiring and manipulating data/information, scheduling and checking the status of programs or projects. Experience communicating information in order to obtain and coordinate responses for information requests, fact-finding or general investigations and present findings and recommendations. Experience communicating in writing in reply to inquiries for information, to presentproject papers explaining study results, and to edit and assist in writing scientific papers. Work in a research environment or assisting with conducting research, gathering factual information related to program issues and to provide time saving literature search services to professional/scientific staff.
B. I have completed a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related or combination of education and experience (listed under specialized experience).
C. I do NOT possess the specialized experience and/or education described in letter A and/or B above to qualify for the GS-11 position.

Please select the response that is applicable to you.

2. Are you?

A. A Food and Drug Administration (FDA), Center for Devices and Radiological Health (CDRH) Career or Career-Conditional employee with competitive status only. Competitive status refers to employees who are serving on a career or career-conditional appointment.
B. A Public Health Service (PHS) Commissioned Corps currently working for the Food and Drug Administration (FDA), Center for Devices and Radiological Health (CDRH). PHS Commissioned Corps Officers interested in performing the duties of this position within the Commissioned Corps may apply online to this announcement. Candidates will be referred to (CC) personnel and not as candidates for conversion to a permanent career or career-conditional appointment.
C. None of the responses listed above are applicable to me.

For each of the following task statements, select one response below (A-E) that best describes your experience level. You must select a response for each question.

A- I have no experience in performing this task.
B- I have limited experience in performing this task. I have had exposure to this task but would require additional guidance, instruction, or experience to perform it at a proficient level.
C- I have experience performing this task across routine or predictable situations with minimal supervision or guidance.
D- I have performed this task independently across a wide range of situations. I seek guidance in carrying out this task only in unusually complex situations.
E- I am considered an expert in carrying out this task. I advise and instruct others in carrying out this task on a regular basis. I am consulted by my colleagues and/or superiors to carry out this work behavior in unusually complex situations.

3. Advise, counsel, train office staff, and explains critical and significant administrative concepts.

4. Serve as a coach, facilitator, and/or negotiator to coordinate initiatives among office staff.

5. Assist in the decision-making on administrative work problems presented by staff.

6. Serve as a point of contact for staff on administrative processes and procedures.

7. Provide advice and assistance related to administrative functions.

8. Provide guidance, advice, and assistance in interpreting administrative policies and procedures.

9. Provide guidance to employees and/or supervisors on procedures related to time and attendance issues.

10. Serve as a resource person for activities and administrative assignments within the office.

11. Participate in and assist management and staff in the development and accomplishment of a variety meetings and/or workshops.

12. Brief supervisor on variety of confidential matters pertaining to administrative operations.

13. Communicate orally with supervisors, co-workers, visitors and customers concerning related policies, practices, and procedures.

14. Use software programs that involve word processing, databases, spreadsheets, and electronic mail.

15. Prepare written findings and recommendations of administrative issues for management.

16. Compose briefing materials, talking points and/or executive summaries to prepare management for meetings.