Support Services Specialist


Vacancy ID: 789114   Announcement Number: NCBF12220679789114D   USAJOBS Control Number: 331457100

Social Security Number

Enter your Social Security Number in the space indicated. Providing your Social Security Number is voluntary, however we can not process your application without it.


Vacancy Identification Number

The Vacancy Identification Number is: 789114


1. Title of Job

Support Services Specialist


2. Biographic Data

All biographic information is required, except for your telephone number and the contact time.


3. E-Mail Address

4. Work Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

5. Employment Availability

6. Citizenship

Are you a citizen of the United States?
7. Background Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

8. Other Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

9. Languages

If you are applying by the OPM Form 1203-FX, leave this section blank.

10. Lowest Grade

Enter the lowest grade level you will accept.


07

11. Miscellaneous Information

How did you find out about this position?  Your response will help us to focus future recruitment efforts to areas which work well to reach talented applicants. 
802 Army Civilian Service website (www.armycivilianservice.com)
803 USAJOBS website (www.usajobs.gov)
804 Social media such as LinkedIn, Facebook (please identify social media source in the box below)
805 Another internet source (please identify internet source in the box below)
806 Job supervisor
807 An Army employee, not the position supervisor
808 Job Fair (please identify job fair location in the box below)
809 School Placement/Career Office
810 Employment Office
811 Advertisement (please identify advertisement source in the box below)

Please use the box below to provide any additional information, or to identify where or from whom you first heard about the vacancy if your source is not listed above. 
12. Special Knowledge

If you are applying by the OPM Form 1203-FX, leave this section blank.

13. Test Location

If you are applying by the OPM Form 1203-FX, leave this section blank.

14. Veteran Preference Claim

15. Dates of Active Duty - Military Service

These dates are required if you have claimed Veterans' Preference unless you have claimed derived Preference (i.e., widows, spouse, etc.)
Please use this format: (mm/dd/yyyy)


16. Availability Date

If you are applying by the OPM Form 1203-FX, leave this section blank.

17. Service Computation Date

If you are applying by the OPM Form 1203-FX, leave this section blank.

18. Other Date Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

19. Job Preference

If you are applying by the OPM Form 1203-FX, leave this section blank.

20. Occupational Specialties

Select the occupational specialty code. The specialty code for this position is 001. Please note that you must select the specialty code before proceeding to the next question. 

 

Code is defined below:

 

 


001 Support Services Specialist

21. Geographic Availability

Select/enter at least one geographic location in which you are interested and will accept employment. The location code for this position is:


240575003 Fort Meade, MD

22. Transition Assistance Plan

In this section indicate if you are a surplus or displaced Federal employee requesting special priority consideration under the Career Transition Assistance Plan (CTAP) or the Interagency Career Transition Assistance Plan (ICTAP).

Note: To receive consideration for CTAP or ICTAP, you must submit the necessary supporting documentation. Refer to the vacancy announcement for additional information and instructions.


23. Job Related Experience

If you are applying by the OPM Form 1203-FX, leave this section blank.

24. Personal Background Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

25. Occupational/Assessment Questions:

Thank you for your interest in a Support Services Specialist, GS-0342-07, position with Department of the Army.  We will evaluate your resume and your response to this Occupational Questionnaire to determine if you are among the best qualified for this position.  Your responses are subject to verification.  Please review your responses for accuracy before you submit this questionnaire.

1. Select the one statement that best describes the education and/or experience that you possess that demonstrates your ability to perform the work of a Support Services Specialist, GS-07 grade level or equivalent pay band in the Federal Service.

A. I have one year of specialized experience equivalent to the next lower grade level (GS-06) in the Federal Service that demonstrated knowledge of the methods and procedures for providing or performing a variety of functions and services applicable to this support services specialist position to be filled; ability to plan, organize, and control work involving diverse activities; ability to gain cooperation and coordinate the work of others; and skill in oral and written communications.
B. I have one full academic year of graduate-level education with a Major study in - public administration, business administration, industrial engineering, industrial management, or other administrative or management fields related to the position to be filled. (NOTE: You must attach a copy of your transcripts).
C. I have the specialized experience as described in A, but less than one year; and I have more than one year but less than the required education in B. I have computed the percentage of the requirements that I meet, and the total is at least 100%. To compute the percentage, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education by 18. Add the two percentages. The total percentage must equal at least 100% to qualify. (NOTE: You must attach a copy of your transcripts.)
D. I have the experience as described in A AND the education described in B. (NOTE: You must attach a copy of your transcripts.)
E. I do not possess the experience and/or education described above.

This position has requirements which must be met prior to employment, and conditions for continued employment.  Your answers to the questions in this section will indicate your understanding of, or possession of, this requirement and condition.   Please respond yes or no to the following question.

For each task in the following group, choose response below that best describes your experience and/or training. Darken the oval corresponding to that statement in Section 25 of the Qualifications and Availability Form C. Please select only one letter for each item.

A- Yes.
B- No.

2. This position requires a security clearance at the Secret level.  Do you possess, or are you willing to obtain and maintain throughout the length of the appointment a Secret clearance?

3. Performance of these duties may require travel to recruiting companies/stations or supporting installations.  Are you able/willing to travel for recruitment purposes?

4. Incumbent must obtain/maintain a current, valid state drivers' license.  Are you able to obtain/maintain a current, valid state drivers' license for the duration of this appointment?

For each task in the following group, choose the statement from the list below that best describes your experience and/or training. Darken the oval corresponding to that statement in Section 25 of the Qualifications and Availability Form C. Please select only one letter for each item.

A- I have not had education, training or experience in performing this task.
B- I have had education or training in performing the task, but have not yet performed it on the job.
C- I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
D- I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
E- I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.

5. Understand basic telecommunications terminology, products, services, and procedures needed to complete assignments.

6. Interpret guidance found in USAREC Regulations such as 405-10 (leases of housing units) and USAREC Regulation 25-10, telecommunications.

7. Utilize administrative guidelines and standard reference materials to apply to work assignments.

For each response of “E” above, please indicate what position(s) on your resume supports this response (include title, organization & date).If you fail to include this information, your application will be considered incomplete and you will be removed from consideration for this position.

8. Maintain accurate civilian time and attendance for serviced employees.

9. Coordinate inter/intra service agreements for various services such as facilities, bachelor/family leased housing, and telecommunications.

10. Ensure on-site surveys/inspections are conducted at recruiting facilities to meet health standards (checklists are available).

11. Plan, schedule, and coordinate work assignments.

For each response of “E” above, please indicate what position(s) on your resume supports this response (include title, organization & date). If you fail to include this information, your application will be considered incomplete and you will be removed from consideration for this position.

12. Obtain or exchange information, provide advice, solve problems, and to ensure mission completion/success.

13. Advise managers and employees on services involved in facilities, bachelor/family leased housing, and telecommunications.

14. Provide liaison services with Army Corps of Engineers (COE) and/or General Services Administration (GSA) providing  requirements for

new facilities, alterations to existing facilities, repairs, etc.

For each response of “E” above, please indicate what position(s) on your resume supports this response (include title, organization & date).If you fail to include this information, your application will be considered incomplete and you will be removed from consideration for this position.

15. Your responses to the Occupational Questionnaires, along with your resume and all supporting documentation, are subject to evaluation and verification to ensure accuracy.  Please take this opportunity to review your responses to ensure their accuracy. Failing to select a response will result in your application packet being removed from consideration.

A. Yes, I verify that all of my responses to this questionnaire are true and accurate. I accept that if my supporting documentation and/or later steps in the selection process do not support one or more of my responses to the questionnaire that my application may be rated lower and/or I may be removed from future consideration.
B. No. I do not accept this agreement and/or I no longer wish to be considered for this position.