Information Receptionist (OA)


Vacancy ID: 792732   Announcement Number: 13-ALM-792732-DEU   USAJOBS Control Number: 331892400

Occupational/Assessment Questions:

Thank you for your interest in a position with the Department of Justice (DOJ). Your response to this assessment questionnaire, in conjunction with other portions of your completed application, will be evaluated in making screening decisions.

This is a DOJ job application system. Your responses in this Assessment Questionnaire are subject to evaluation and verification. Later steps in the selection process are specifically designed to verify your responses. Deliberate attempts to falsify information will be grounds for disqualifying you or for dismissing you from employment following acceptance. Please review your responses for accuracy before you submit this application. Incomplete/incorrect responses may result in you not receiving appropriate consideration.

For each of the following two grade questions, please select the response that best describes your education and/or experience. You may select only one response for each question. If you feel that your education or experience exceeds all of the descriptions for a particular question, choose the description that is the closest level to the experience or education that you possess. Failure to respond to these questions will result in an ineligible rating.

1. From the descriptions below, select the ONE response that BEST describes the education and/or experience that you possess that demonstrates your ability to perform as a GS-4 Information Receptionist.

A. I have at least one full year of general experience. My experience meets the following definition: (All positions except Reporting Stenographer, Shorthand Reporter, and Closed Micro-phone Reporter) Progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled.

B. I have completed 2 years of education above high school.

C. I have a combination of post high school education and experience which meets 100% of the qualification requirements for the position. Determine the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determine the applicant's education as a percentage of the education required for the grade level; then add the two percentages. The total percentage must equal at least 100 percent to qualify an applicant for that grade level.

D. I do not have the education or experience as described above.

Identify the specific experience from your resume or cover letter that validates your response. Also list the name and contact information of someone who can verify your response.

2. Indicate your level of typing proficiency by choosing the appropriate statement below. A typing test may be administered at a later time in the hiring process.

A. I type 40 or more words per minute.
B. I do not possess the typing skills described in A above.

For each task in the following group, choose the statement from the list below that best describes your experience and/or training. Please select only one letter for each item.

A- I have not had education, training or experience in performing this task.
B- I have had education or training in performing the task, but have not yet performed it on the job.
C- I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
D- I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
E- I am considered an expert in performing this task. I have supervised performance of this task or I am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.

3. Preparing travel authorizations.

4. Preparing travel vouchers.

5. Preparing time and attendance records.

6. Maintaining numerical files.

7. Ensuring written documents are formatted correctly with accurate spelling, punctuation, capitalization, and grammar.

8. Using word processing software to develop documents.

9. Providing general information to the public.

10. Receiving telephone calls, taking accurate messages and forwarding calls to the appropriate person.

11. Maintaining current telephone and address listings.

12. Receiving and distributing incoming correspondence.

13. Submitting requests for personnel actions (e.g., promotions, reassignments, name change, etc).

As previously explained, your responses in this Assessment Questionnaire are subject to evaluation and verification. Later steps in the selection process are specifically designed to verify your responses. Deliberate attempts to falsify information will be grounds for disqualifying you or for dismissing you from employment following acceptance. Please take this opportunity to review your responses to ensure their accuracy. Incomplete/incorrect responses may result in you not receiving appropriate consideration.

14. If you fail to answer this question, you will be disqualified from consideration for this program.

I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand that any information I give may be investigated. I understand that I will not be considered for employment if I do not respond "Yes" to this certification item.

I understand a comprehensive background investigation, including a check of my credit history and a pre-employment drug screening, is required for this position.

A. Yes, I certify/understand the information provided above.
B. No, I do not certify/understand the information provided above.

You have submitted your answers for the Assessment Questionnaire. If you
provided an email address, you will receive a confirmation email upon receipt of the Assessment
Questionnaire. Please review the Vacancy Announcement to assure that you have submitted all
necessary supporting documents. Thank you for your interest in a position with the Department
of Justice.