HUMAN RESOURCES ASSISTANT (PROCESSING)


Vacancy ID: 795284   Announcement Number: CIS-PJN-795284-HCT   USAJOBS Control Number: 332153300

Occupational/Assessment Questions:

Your responses to the on-line questionnaire must be supported by your resume.  Failure to do so may result in an ineligible rating.

FAILURE TO SELECT A RESPONSE TO THIS QUESTION WILL DEFAULT IN A NEGATIVE RESPONSE, WHICH WILL DISQUALIFY YOU FOR THIS POSITION.

1. There is a residency requirement for all applicants not currently employed by U.S. Citizenship and Immigration Services. This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position(s); (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity; OR (3) been a dependent of a U.S. Federal or Military employee serving overseas. Do you meet these requirements?

A. Yes
B. No
C. The residency requirement does not apply to me because I am currently a U.S. Citizenship and Immigration Services employee.
D. No, however I do fall under the EXCEPTION of state-side coverage.  I understand that I must submit complete state-side coverage information required to make a suitability/security determination at a later time if deemed necessary.

The following questions will only be used to determine whether or not you meet the minimum qualification requirements for this position. You may wish to consult the vacancy announcement for a description of those requirements.

2. Which of the following statements best describes your experience and/or education?

A. I have at least one year of specialized experience equivalent to the GS-4 level reviewing personnel related documents for completeness and accuracy; verifying employment information; providing general information concerning HR processes and procedures; referring inquiries about specific HR issues or actions to the appropriate specialist; obtaining HR information and maintaining HR files and systems.
B. I have successfully completed all of the requirements for a Bachelors (or higher) degree from an accredited college or university.
C. I have a combination of education and experience as described above, the total of which equals at least one year.
D. I do not possess the experience or education described above.

You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response.

3. Which of the following statements best describes your experience?

A. I have at least one year of specialized experience equivalent to the GS-5 level reviewing payroll documents for completeness and conformity to appropriate laws and regulation; ensuring documents are accurate and keyed into the appropriate personnel databases; researching and assembling information necessary for problem resolutions; and requesting employment history information from previous employers.
B. I do not possess the experience described above.

You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response.

4. Which of the following statements best describes your experience?

A. I have at least one year of specialized experience equivalent to the GS-6 level providing guidance and regulatory information to customers regarding personnel issues; identifying appropriate regulatory codes, nature of action and the appropriate pay step to be entered on the HR action request; and analyzing and reconciling complicated payroll related problems, researching rules, regulations and policies to determine if errors occurred and initiating action to correct discrepancies.
B. I do not possess the experience described above.

You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response.

For each task in the following group, choose the statement from the list below that best describes your experience and/or training.  Please select only one letter for each item.

A- I have not had education, training or experience in performing this task.
B- I have had education or training in performing the task, but have not yet performed it on the job.
C- I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
D- I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
E- I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.

5. Indicate your level of experience with researching historical documents and records for required personnel actions.

6. Verify prior federal civilian and military service/veterans preference.

7. Determine the effective dates of personnel actions (e.g. WGIs, creditable service for: RIF, leave, career tenure, and eligibility for benefits).

8. Review official personnel folders to ensure the accuracy of an employee's permanent personnel record.

9. Indicate the extent to which you have made recommendations or decisions on personnel cases (e.g., pay, benefits, effective dates, work schedule, etc.).

10. Performs clerical work in the administrative processing of personnel transactions, record keeping and inprocessing/outprocessing of employees.

11. Inputs data into an automated personnel data base and record keeping system.

12. Process personnel actions such as appointments, promotions, and/or terminations.

13. Knowledge of standard coding forms in order to generate appropriate Notification of Personnel actions.

14. Answer questions regarding the status of pending actions.

15. Indicate the extent to which you have analyzed and evaluated facts and information.
Indicate your level of experience with word processing and other Microsoft Office software packages (e.g., MS Word, MS Excel)?

16. Maintain official records, forms, or files (e.g., administrative files, position descriptions, official personnel folders, etc.).

17. Perform general clerical work in an administrative setting (examples: Filing, organizing documents/files, scheduling appointments).

18. Receive and maintain documents in appropriate files

19. Follow guidance to protect customer's personal information from unauthorized release or loss.

20. Organize and maintain files in accordance with an established system.

21. Extract information from an automated database.

22. Verify accuracy and completeness of information on documents and forms.

23. Answer employee questions on procedures, policies and directives.

24. Direct callers to appropriate staff based on the nature of request.

25. As previously explained, your ratings in this Occupational Questionnaire are subject to evaluation and verification based on the documents and references you submit. Later steps in the selection process are specifically designed to verify your ratings. Deliberate attempts to falsify information may be grounds for not selecting you or for dismissing you from the position/agency.

Please take this opportunity to review your ratings to ensure their accuracy. By agreeing to the statement below, you are confirming that you: 1) understand this warning, 2) have reviewed your responses to this questionnaire for accuracy, and 3) verify that your responses accurately describe your current level of experience and capability.

Failure to agree to this statement will disqualify you from further consideration for the position.

A. Yes, I verify that all of my responses to this questionnaire are true and accurate. I accept that if my supporting documentation and/or later steps in the selection process do not support one or more of my responses to the questionnaire that I may be removed from consideration.
B. No, I do not accept this agreement and/or I no longer wish to be considered for this position.