Information Technology Specialist (Policy/Planning)

Vacancy ID: 803357   Announcement Number: HHS-CDC-MP-13-803357   USAJOBS Control Number: 333127200

Social Security Number

Enter your Social Security Number in the space indicated. Your Social Security Number is requested under the authority of Executive Order 9397 to uniquely identify your records from those of other applicants who may have the same name.  As allowed by law or Presidential directive, your Social Security Number is used to seek information about you from employers, schools, banks and others who may know you. Providing your Social Security Number is voluntary, however we can not process your application without it.

Vacancy Identification Number

Enter 803357
1. Title of Job

Information Technology Specialist (Policy/Planning)
2. Biographic Data

3. E-Mail Address

4. Work Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

5. Employment Availability

Are you an ICTAP Eligible?

For information on how to apply as an ICTAP eligible see  To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85.0 or above on the rating criteria for this position.

Are you eligible for Indian preference as defined by the Department of the Interior (DOI) and as evidenced by appropriate Bureau of Indian Affairs (BIA) authorized certification?

Are you eligible for preference based on being a Public Law 94-437 Indian Health Service Scholarship recipient? For more information, please click here.    

Are you eligible for the Federal Employment Program for Persons with Disabilities? (For information on Schedule A appointments, see the OPM website.)    

Are you a PHS Commissioned Officer (This includes active duty officers, inactive reserve officers, and applicants who have been approved for commissioning in the USPHS Commissioned Corps)?

Are you eligible for noncompetitive appointment?
This includes applicants who are eligible for special or noncompetitive appointment authorities such as 30% or more compensable disabled veterans, persons with disabilities and PHS Commissioned Corps Officers.  This also includes applicants who meet the qualifications for this position and who have previously held, or currently hold, a Federal position at the grade of this position.

6. Citizenship

Are you a citizen of the United States?
7. Background Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

8. Other Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

9. Languages

If you are applying by the OPM Form 1203-FX, leave this section blank.

10. Lowest Grade

Enter the lowest grade level that you will accept for this position. The lowest grade for this position is 14.


11. Miscellaneous Information

If you are a male at least 18 years of age, born after December 31, 1959, have you registered with the Selective Service System?

01 Yes
02 No
03 Not Applicable

12. Special Knowledge

Are you currently employed with CDC/ATSDR as a permanent Career-Conditional or Career employee?
01 Yes
02 No

13. Test Location

If you are applying by the OPM Form 1203-FX, leave this section blank.

14. Veteran Preference Claim

15. Dates of Active Duty - Military Service

16. Availability Date

17. Service Computation Date

If you are applying by the OPM Form 1203-FX, leave this section blank.

18. Other Date Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

19. Job Preference

If you are applying by the OPM Form 1203-FX, leave this section blank.

20. Occupational Specialties

Select/enter at least one occupational specialty. The specialty code for this position is:

001 IT Specialist (PLCYPLN)

21. Geographic Availability

Select/enter at least one geographic location in which you are interested and will accept employment. The location code for this position is:

130280089 Atlanta, GA

22. Transition Assistance Plan

23. Job Related Experience

If you are applying by the OPM Form 1203-FX, leave this section blank.

24. Personal Background Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

25. Occupational/Assessment Questions:

1. From the descriptions below, select the one which best describes your education and/or experience and meets the Minimum Qualification Requirements for Information Technology Specialist (Policy/Planning), GS-2210-14.

A. I have one year of specialized experience, equivalent to the GS-13 grade level in the Federal service, to include performance of work where the primary concern is IT (systems analysis, systems design and development, systems security, applications, project management, customer support, help desk, systems administration, networks, etc.); knowledge and experience must be sufficient to provide IT technical advice, guidance and recommendations to management, customers, and others on IT issues.

In addition to specialized experience listed above, applicants must have IT-related experience demonstrating each of the four competencies listed below.
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

For each task in the following group, choose the statement from the list below that best describes your experience and/or training. Please select only one letter for each item.

A- I have not had education, training, or experience in performing this task.
B- I have had education or training in performing the task, but have not yet performed it on the job.
C- I have performed this on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
D- I have performed this task as a regular part of a job. I have performed, it independently and normally without review by a supervisor or senior employee.
E- I am considered an expert in performing this task. I have supervised performance of this task or is normally the person who is consulted by other workers to assist them in doing this task because of my expertise.

2. Apply government policies and standards in the design and implementation of information technology systems, applications, and databases.

3. Ensure all systems comply with federal, HHS, and CDC standards, policies and procedures.

4. Assimilate information from evaluation activities to improve the operations, systems and procedures which involve the latest developments in information technology and business practices.

5. Develop, designed, and supported systems and applications.

6. Work with end users and system owners to throughout the Info Tech and IT acquisition lifecycles.

7. Provide managerial direction to a team of subject matter experts, technical specialists and support staff to produce business and project plans.

8. Evaluate and recommend state-of-the-art tools to achieve the most efficient utilization of IT resources.

9. Provide specialized expertise in IT development, implementation, and support of complex, agency-wide projects.

10. Provide expert leadership, advice, and counsel to technical teams responsible for program and agency-wide applications and systems; and the underlying technologies, tools, approaches to conduct these responsibilities.

11. Use project management concepts, methods, and tools.

12. Design and develop applications, systems, and databases to meet customer requirements, specifications, and expectations.

13. Coordinate with programs and supports IT projects with critical IT mission requirements.

14. Apply technical policies to standards, protocols and other project management techniques with programs to implement IT systems.

15. Determine, in consultation with programs, new and innovative approaches to solve IT systems problems.

16. Coordinate with programs IT projects at enterprise level through cross-agency information technology programs, activities, and functions.

17. Develop and manages effective working relationships with other organizations, departments, groups and personnel with whom work must be coordinated or interfaced.

18. Serve as coach, facilitator and/or negotiator in coordinating program initiatives and in consensus building activities among program team members.

19. Research, learn and apply a wide range of qualitative and/or quantitative methods to identify, assess, analyze and improve program team effectiveness, efficiency and work products.

20. Collaborate with the appropriate internal and external organizations and teams to develop and maintain a plan that supports organizational needs in support of enterprise-wide applications.

21. Facilitate the support of systems which are designed to provide information in a timely and efficient manner at the lowest possible cost to IT and the customer.

22. Support the overall mission at the enterprise level and assures overall business and operational success from an agency-wide and program IT perspective.

23. Maintain ongoing working relationships with information technology management, peers, internal/external stakeholders, and customers regarding systems, software programs and IT equipment

24. Ensure that programs are communicating with each other on like problems related to the vehicle and/or mechanism being utilized.

25. Ensure programs stays up to date on other's activities, know what others are working on, ask questions from an enterprise point of view, and build on projects, tasks and ideas together.

26. Support cross-agency programs, staff, and personnel to ensure they stay in the loop on each other's projects, and alerts programs when cross-program guidance, instructions, actions, plans, and activities are needed.

27. Serve as a conduit to alert the entire enterprise of something important, such as, change in technology, approach, or method.

28. Develop and manages effective working relationships with programs, groups and personnel with whom work must be coordinated or interfaced.

29. Provide team direction and oversight for production support and Operations and Maintenance (O&M) activities of enterprise-wide systems and system interfaces with other agency and partner enterprise infrastructure and services.

30. Articulate and communicate to the team the assignment, project, problem to be solved, actionable events, milestones, and/or program issues under review, and deadlines and time frames for completion.

31. Coach the team in the selection and application of appropriate problem solving methods and techniques, provide advice on work methods, practices and procedures, and assist the team and/or individual members in identifying the parameters of a viable solution.

32. Lead the team in: identifying, distributing and balancing workload and tasks among employees in accordance with established work flow, skill level and/or occupational specialization; making adjustments to accomplish the workload in accordance with established priorities to ensure timely accomplishment of assigned team tasks; and ensuring that each employee has an integral role in developing the final team product.

33. Analyze and evaluates, on a quantitative or qualitative basis, the effectiveness of IT contracting programs or operations in meeting goals and objectives

34. Apply comprehensive knowledge of contracting, business, information technology, and financial management principles.

35. Present status documents and periodic reviews to Senior Management and others on progress toward IT contracting project/program objectives.

36. Provide program management of information technology contracted support services related to one or more of the following areas: Application Management Systems, Integrated Services Support, Software Engineering, and supporting technologies, tools, and processes required for high quality, effective, reliable systems and information products.

37. Provide input to the senior management team in governance processes of the organization's Info Tech implementation and support, in conjunction with the Enterprise Performance Life Cycle (EPLC), and other federal policies.

38. Promote coordination and effectiveness by facilitating discussions and exchange of opinions among management and staff with diverse viewpoints and conflicting interests.

39. Develop reports, analyses, guidelines, procedures, and presentations for program staff, senior management, and COTRs meetings.

40. Advise and counsels managers, staff, and contractors related to project management as it relates to information technology.

41. Present reports of accomplishments and information, as required, and coordinate the preparation, presentation and communication of work-related information to the supervisor.

42. Develop and communicate business/technology information to end users, staff, partners, customers, and stakeholders.

43. Provide enterprise wide communications regarding organizational changes to enterprise applications, guidelines, policies, and procedures.

44. Your responses in this Assessment Questionnaire are subject to evaluation and verification. Later steps in the selection process are specifically designed to verify your responses. Deliberate attempts to falsify information will be grounds for disqualifying you or for dismissing you from employment following acceptance. Please take this opportunity to review your responses to ensure their accuracy.
If you fail to answer this question, you will be disqualified from consideration for this position.
I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand that any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.

A. Yes, I certify that the information provided in this questionnaire is true, correct and provided in good faith, and I understand the information provided above.
B. No, I do not certify/understand the information provided above.