Information Technology Specialist (Network & Security Operations) - NIAID - DE


Vacancy ID: 810438   Announcement Number: NIH-NIAID-DE-13-810438   USAJOBS Control Number: 335331400

Occupational/Assessment Questions:

Thank you for your interest in the Information Technology Specialist (Network Services) (GS-2210-13) position at our agency. We will evaluate your resume and your responses to this Assessment Questionnaire to determine if you are among the best qualified for this position. Your responses are subject to verification. Please review your responses for accuracy before you submit this questionnaire.

1. Choose the one answer that best describes how you meet the basic qualification requirements for an IT Specialist (Network Services) GS-2210-13 as described in the Qualifications Section of the Vacancy Announcement.

A. I qualify for this position at the GS-13 level because I have IT related experience demonstrated by paid or unpaid experience obtained in either the private or public sector, and/or completion of specific, intensive training that demonstrates that I possess each of the following four competencies: 1. Attention to Detail - is thorough when performing work and conscientious about attending to detail; 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; 4. Problem Solving - identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations, AND, I have 1 year of specialized experience equivalent to at least the GS-12 level in the Federal service obtained in either the private or public sector typically gained in the IT field or through performing IT related tasks such as: monitoring network performance; performing network diagnostics; analyzing network traffic patterns; installing network software fixes and upgrades; defining security requirements for an IT network; leading or instructing other IT Specialists in performing such work with networks.
B. My experience does not match the choice above.

The following section is used to determine your non-competitive eligibility or priority consideration. If you want non-competitive or priority consideration, you must submit the required documentation to verify your eligibility as indicated.

1. Schedule A (Individuals with Disabilities) - I am an individual who has a permanent, severe physical, psychiatric, or mental impairment that substantially limits one or more major life activities, and wish to be considered non-competitively.

 

NOTE: If you select "yes" in response to this question, you must submit Proof of Disability. If you are selected, you will be asked to provide a Certificate of Job Readiness. You can obtain this documentation from a licensed medical professional; licensed vocational rehabilitation specialist (State or private); or any Federal agency, State agency, agency of the District of Columbia, or a U.S. territory that issues or provides disability benefits.

 

For more information on this hiring flexibility, please visit the USAJobs Individuals with Disabilities Page

A. Yes
B. No

2. Commissioned Corps Member– I am currently an officer enlisted in the PHS Commissioned Corps. I am interested in staying in the Corps if selected. NOTE: If you select "yes" in response to this question, you will NOT be referred on the competitive Delegated Examining certificate of eligibles, as selection from that list would require you to resign or retire from the Corps. For more information on the Commissioned Corps, please visit the U.S. Public Health Service Commission Corps Website

 

 

 

A. Yes
B. No

3. Interagency Career Transition Assistance Plan (ICTAP)/Career Transition Assistance Plan (CTAP) -  I am a current or former federal employee displaced from a position in a federal agency (e.g., IRS, VA, Dept of Labor, etc.) in the same local commuting area of the vacancy. I have a current (or last) performance rating of record of at least fully successful or the equivalent. Applicants eligible under ICTAP/CTAP are provided priority selection for vacancies within the local commuting area for which they apply and are well qualified.

 

NOTE: If you select "yes" in response to this question, you must submit copies of the appropriate documentation, such as a reduction in force (RIF) separation notice, a SF-50 reflecting your RIF separation, or a notice of proposed removal for declining a directed reassignment or transfer of function to another commuting area. You must also submit documentation to reflect your current (or last) performance rating of record.

 

For more information on ICTAP/CTAP, please visit OPM’s The Employee's Guide to Career Transition Page.

A. Yes
B. No

For each task in the following groups, choose the statement from the list below that best describes your experience and/or training.

A- I have not had education, training or experience in performing this task.
B- I have had education or training in performing the task, but have not yet performed it on the job.
C- I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
D- I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
E- I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.

1. Plan and design network systems consistent with existing or planned network infrastructures.

2. Develop and integrate network systems consistent with existing or planned network infrastructures.

3. Develop requirements for the acquisition of network hardware, software, and services.

For the following questions, please indicate YES or NO to best describe your experience and/or training.

4. Have you provided expert advice and recommendations to senior management regarding network security and firewalls?

A. Yes
B. No

5. Have you provided expert advice and recommendations to senior management regarding Virtual Private Networks (VPN)?

A. Yes
B. No

6. Have you conducted and managed IT and telecommunications studies and projects?

A. Yes
B. No

7. Have you operated network management tools?

A. Yes
B. No

8. Have you analyzed bandwidth utilization within an organization?

A. Yes
B. No

9. Have you developed and implemented policies and procedures pertaining to the security of wireless devices?

A. Yes
B. No

For each task in the following groups, choose the statement from the list below that best describes your experience and/or training.

A- I have not had education, training or experience in performing this task.
B- I have had education or training in performing the task, but have not yet performed it on the job.
C- I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
D- I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
E- I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.

10. Analyze LAN/WAN systems to determine what hardware and software is needed to support them.

11. Design and develop a wide range of software to support LAN/WAN systems.

12. Customize hardware and software to support LAN/WAN systems.

13. Install and implement a wide range of hardware and software to support LAN/WAN systems.

14. Identify and control LAN hardware and software configurations for an organization.

15. Perform diagnostic procedures to test LAN system security.

16. Establish performance management metrics for LAN administration and management.

17. Identify problems and issues with LAN/WAN systems.

18. Conduct analysis and feasibility studies of enhancements and modifications to local LANs.

19. Monitor the performance of LAN hardware operation and interconnections using network management tools.

20. Conduct long-range planning and analysis of LAN system needs for growth expansion.

21. Advise senior management concerning LAN management issues.

For the following questions, please indicate YES or NO to best describe your experience and/or training.

22. Have you configured and maintained network systems including computer hardware, communications systems and application software?

A. Yes
B. No

23. Have you performed troubleshooting on network systems including computer hardware, communications systems, and application software?

A. Yes
B. No

24. Have you translated information into specifications for use by IT professionals?

A. Yes
B. No

25. Have you researched and diagnosed problems that are particularly unique and require complete user and/or system documentation?

A. Yes
B. No

26. Have you implemented quality assurance processes for an IT project?

A. Yes
B. No

27. Have you negotiated Service Level Agreements (SLAs) with customers for IT network security services?

A. Yes
B. No

28. Have you created and facilitated Service Level Agreements (SLAs) or Memoranda of Understanding (MOUs) between customers and stakeholders related to the delivery of IT services?

A. Yes
B. No

For the following questions, please indicate YES or NO to best describe your experience and/or training.

29. Have you provided recommendations on the most beneficial implementation approaches for network services projects?

A. Yes
B. No

30. Have you conducted business process modeling for network services projects?

A. Yes
B. No

31. Have you identified contractual and financial issues, and worked with contractors or vendors to resolve problems?

A. Yes
B. No

32. Have you advised senior staff on contractor or vendor performance?

A. Yes
B. No

33. Have you analyzed business strategies and operational processes and identified and developed cost-effective alternative solutions?

A. Yes
B. No

34. Have you provided recommendations regarding security policies and plans that ensure a high level of protection is provided for networks?

A. Yes
B. No

35. Have you conducted a cost benefit or cost effectiveness analysis of network services enhancements or upgrades?

A. Yes
B. No

36. Have you written structured network design documents and written standard operating procedures that pertain to development life cycles?

A. Yes
B. No

As previously explained, your responses in this Assessment Questionnaire are subject to evaluation and verification. Later steps in the selection process are specifically designed to verify your responses. Deliberate attempts to falsify information will be grounds for disqualifying you or for dismissing you from employment following acceptance. Please take this opportunity to review your responses to ensure their accuracy.

If you fail to answer this question, you will be disqualified from consideration for this position.

37. I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand that any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.

A. Yes, I certify that the information provided in this questionnaire is true, correct and provided in good faith, and I understand the information provided above.
B. No, I do not certify/understand the information provided above.