Problem Case Officer


Vacancy ID: 814505   Announcement Number: RV-13-MP-814505   USAJOBS Control Number: 334432500

Social Security Number


Vacancy Identification Number

This the Vacancy Identification Number:  814505
1. Title of Job

Problem Case Officer
2. Biographic Data

3. E-Mail Address


4. Work Information

5. Employment Availability

Are you currently a permanent (non temporary) civilian competitive service employee in a Federal agency?
Are you former civilian Federal employee who achieved career status in the competitive service? (Generally, this means you have served three years on a permanent career-conditional appointment in the competitive service of the Federal government.)
Are you a former civilian Federal employee who served on a career-conditional appointment and you were separated less than three years ago without achieving career status in the competitive service?
Are you eligible for a noncompetitive appointment to the Federal government under authorities for the severely disabled; certain Vietnam era and disabled veterans; returned volunteer from the Peach Corps or Vista, etc.?
Are you currently in or have you previously held a permanent Federal position at the same grade level, with the same or higher promotion potential as this vacancy?
6. Citizenship

Are you a citizen of the United States?
7. Background Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

8. Other Information

9. Languages

If you are applying by the OPM Form 1203-FX, leave this section blank.

10. Lowest Grade

Enter the lowest grade level that you will accept for this position.
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14

11. Miscellaneous Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

12. Special Knowledge

If you are applying by the OPM Form 1203-FX, leave this section blank.

13. Test Location

If you are applying by the OPM Form 1203-FX, leave this section blank.

14. Veteran Preference Claim

15. Dates of Active Duty - Military Service

16. Availability Date


17. Service Computation Date


18. Other Date Information




19. Job Preference

If you are applying by the OPM Form 1203-FX, leave this section blank.

20. Occupational Specialties

001: Competitive: Please select this specialty if you meet the following criteria: You are a current or former civilian Federal employee in the competitive service who has: career or career-conditional status; OR, reinstatement eligibility into the competitive service. You must submit a copy of your latest SF-50 Notification of Personnel Action showing title, series, grade and the full performance level of the position; OR, you are a veteran separated after 3 or more years of continuous active service performed under honorable conditions. You must submit a copy of your DD-214 (Member 4 Copy) or if you are currently in the military a statement of service.


002: Non Competitive: Please select this specialty if you meet the following criteria: You are a current or former civilian Federal employee who held a permanent position in the competitive service that had the same (or higher) promotion potential as the full performance level of this job; OR, you meet these eligibility requirements from an excepted service agency with an interchange agreement. You must submit a copy of your SF-50 showing that you meet these requirements; OR, you are eligible to be hired under a Special Hiring Authority such as those authorized for persons with disabilities; disabled veterans who have a compensable service-connected disability of 30% or more; certain other veterans; spouses of certain members of the armed forces; and returning Peace Corps volunteers. You must submit relevant supporting documentation.

003: ICTAP/CTAP: Please select this specialty if you are eligible under ICTAP/CTAP. You must submit relevant supporting documentation.


001 Competitive
002 Non-Competitive
003 ICTAP/CTAP

21. Geographic Availability


990000000 Location Negotiable After Selection

22. Transition Assistance Plan

23. Job Related Experience



24. Personal Background Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

25. Occupational/Assessment Questions:

1. To qualify at the CU-13 level, you must have one full year of specialized equivalent to the CU/GS-12 level.  Qualified candidates must show in their resume experience that demonstrates problem resolution for a credit union or other federally insured depository institution with a CAMEL (or equivalent) code 3 or worse with problems  in multiple key areas of operation (e.g. lending, recordkeeping, asset liability management, strategic planning, management, etc.); and experience as an Examiner-in-Charge (EIC) for large credit unions or other federally insured depository institution with complex problems.

 

Do you have one year of specialized experience equivalent to the CU/GS-12 level as described above? 

A. Yes
B. No

2. To qualify at the CU-14 level, you must have one full year of specialized experience equivalent to the CU/GS-13 level.  Qualified candidates must show in their resume experience independently organizing and leading a team in resolving problems for a credit union (or other federally-insured depository institution) with a CAMEL (or equivalent) code 3 or worse with problems in multiple key areas of operation (e.g., lending, recordkeeping, asset-liability management, strategic planning, management, etc.); and experience resolving credit union (or other federal-insured depository institution) problems through the use of an administrative action (e.g. purchase and assumption, cease and desist order, Letter of Understanding and Agreement, etc.); and/or serving as acting supervisor in a function directly related to the examination and insurance of credit unions (or other federally insured depository institution).

 

Do you have one year of specialized experience equivalent to the CU/GS-13 level as described above?

A. Yes
B. No

For the following statements, please choose the statement that best describes your experience and/or training in this area.

A- I have no education, training, or experience in performing this task.
B- I have had education or training in performing this task, but have not yet
performed it on the job.
C- I have performed this task on the job. My work on this task was monitored
closely by a supervisor or senior employee to ensure compliance with proper
procedures.
D- I have performed this task as a regular part of a job. I have performed it
independently and normally without review by a supervisor or senior employee.
E- I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my
expertise.


3. I have written and/or edited preliminary warning letters.

4. I have written and/or edited Letters of Understanding and Agreement.

5. I have written and/or edited cease and desist orders.

6. I have prepared and edited Liquidation packages.

7. I have written and/or edited merger packages.

8. I have written and/or edited Special assistance packages.

9. I have prepared and/or edited policy guidance or regional instructions.

10. Facilitated the amicable resolution of competing or conflicting interests among parties whose cooperation was needed to meet an objective.

11. Worked cooperatively with others as a team to achieve a project or program goal.

12. Described technical issues to a non-technical audience to facilitate action.

13. Do you have experience working with people of varied backgrounds which include age, race, gender, culture, disabilities, and other individual differences?

A. Yes
B. No

For the following questions, please choose the statement from the list below that best describes your experience and/or training as it relates to your ability to perform the work of this position.

A- I have no education, training, or experience in performing this task.
B- I normally work on individual projects or assignments that are generally completed independently and within the assigned deadlines and milestones.
C- I work on multiple tasks/assignments simultaneously.
D- I am skilled at adjusting to meet changes in priorities and meet the requirements of new and/or unexpected work or situations.
E- I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my
expertise.

14. Delivering quality work products that satisfied teams and/or organizational priorities deadlines.

For the following questions, please choose the statement from the list below that best describes your experience and/or training as it relates to your ability to perform the work of this position.

A- I have no education, training, or experience in performing this task.
B- I have had education or training in performing this task, but have not yet
performed it on the job.
C- I have performed this task on the job. My work on this task was monitored
closely by a supervisor or senior employee to ensure compliance with proper
procedures.
D- I have performed this task as a regular part of a job. I have performed it
independently and normally without review by a supervisor or senior employee.
E- I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my
expertise.

15. Plan and assign work to others on team.

16. Establish work schedules and work site assignments.

17. Set standards, expectations, and deadlines.

18. Review completed work for technical accuracy.

19. Follow up with others to assure timeliness and meeting milestone.

20. Resolve conflicts or problems.

21. Coach and mentor employees to achieve desired results.

22. Report progress to senior management.

23. Compile work completed by all team members and generating a final product.

24. Evaluate the effectiveness of completed assignments.

25. Led an examination team.

26. Led a project committee

27. Led a division/office or other work unit

Please respond to the questions below. Answers must be reflected in your resume.

28. Do you have experience resolving serious issues in one or more of the following operational areas in a financial institution with a CAMEL (or equivalent) code of 3 or higher in: Lending; Recordkeeping/Internal controls; Profitability; Asset Liability Management/Interest Rate Risk; Liquidity; Management; Strategic Planning; Information Systems & Technology; Investments; Fraud?

A. Yes
B. No



Please respond to the questions below. Answers must be reflected in your resume.

29. Have you resolved situations involving difficult and/or inflexible credit union or other federally-insured depository institutions managers and/or officials.

A. Yes
B. No

Please respond to the questions below. Answers must be reflected in your resume.

30. Select the answer that indicates the number of CAMEL (or equivalent) code 3 or 4  credit unions or other federally-insured depository institutions for which you have acted as Examiner-in-Charge.

A. 0
B. 1-5
C. 6-10
D. 11-20
E. 21 and above

Please respond to the questions below. Answers must be reflected in your resume.

31. Select the answer that reflects the largest asset size of credit unions or other federally insured depository institution for which you have served as Examiner-in-Charge (EIC)?

A. Less than $50 million
B. $50-$500 million
C. Over $500 million
D. I have not served as an Examiner-in-Charge (EIC)