Supervisory Information Technology Specialist


Vacancy ID: 818404   Announcement Number: PH-13-JL-818404   USAJOBS Control Number: 335056500

Social Security Number

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Vacancy Identification Number

Enter 818404


1. Title of Job

Enter Supervisory Information Technology Specialist


2. Biographic Data

3. E-Mail Address

4. Work Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

5. Employment Availability

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6. Citizenship

Are you a citizen of the United States?
7. Background Information

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8. Other Information

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9. Languages

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10. Lowest Grade

Enter the lowest grade level (14-14) you will accept.


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11. Miscellaneous Information

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12. Special Knowledge

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13. Test Location

If you are applying by the OPM Form 1203-FX, leave this section blank.

14. Veteran Preference Claim

15. Dates of Active Duty - Military Service

16. Availability Date

You may omit the availability date if you can begin work immediately.  Otherwise, you must provide the date you will be available for employment.  Please use this format:  (mm/dd/yyyy)


17. Service Computation Date

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18. Other Date Information

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19. Job Preference

If you are applying under Merit Promotion procedures, please select one of the following:


01 I am a current Federal employee serving under a career or career-conditional appointment in the competitive service or I am a former Federal employee with reinstatement eligibility.
02 I am a preference veteran or I have been separated from the armed forces under honorable conditions after 3 years or more of continuous service AND I am not a current or former Federal employee.
03 I am eligible for a non-competitive appointment based on eligibility under the Veterans Readjustment Authority.
04 I am eligible for a non-competitive appointment based on a current disability.
05 I am a Former Peace Corps Appointee or I am eligible for another type of non-competitive appointment.
06 I do not meet any of the above.

20. Occupational Specialties

Please select the Occupational Specialty Code that identifies how you would like to receive consideration for this position.  Candidates requesting consideration as a merit promotion, Schedule A, or non-competitive eligible candidate must include the required supporting documents with their application package.
001 Merit Promotion Candidates - Supervisory IT Specialist
002 Non Competitive Candidates - Supv IT Specialist
003 Competitive (All U.S. Citizens) - Supv IT Specialist
004 Schedule A Candidates - Supv IT Specialist

21. Geographic Availability

The geographic location code will be selected for you if there is only one, otherwise, select/enter at least one geographic location in which you are interested and will accept employment.  The location code for this position is:


510930610 Falls Church, VA

22. Transition Assistance Plan

23. Job Related Experience

If you are applying by the OPM Form 1203-FX, leave this section blank.

24. Personal Background Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

25. Occupational/Assessment Questions:

Thank you for your interest in a Supervisory Information Technology (IT) Specialist position with the Department of Justice.

We will evaluate your resume and your responses to this Assessment Questionnaire to determine if you are among the best qualified for this position. Your responses are subject to verification. Please review your responses for accuracy before you submit this questionnaire.

1. Select the one statement that best describes the IT-related experience you possess that demonstrates each of the four competencies necessary to perform Supervisory IT Specialist work.

A. I have IT-related experience that demonstrates possession of each of the four required competencies: attention to detail, customer service, oral communication, and problem solving. My experience includes: resolving the most difficult customer support requests such as, integration or configuration related issues; working with network specialists, application developers, and security specialists to prevents recurring problems; identifying and deciphering structured problem resolution approaches; and recommending fundamental changes to systems configurations.
B. I have IT-related experience that demonstrates possession of each of the four required competencies: attention to detail, customer service, oral communication, and problem solving. My experience includes: monitoring IT systems for performance and availability; drafting policies and procedures for a wide-range of IT issues and problems for a department; presenting briefings concerning IT plans to management officials; and conducting test to determine deficiencies and make recommendations to address implementation of new systems.
C. I do not meet the basic requirements described above.

2. Select the one statement that best describes the experience that you possess that demonstrates your ability to perform Supervisory IT Specialist work at the GS-14 grade level or equivalent pay band in the Federal service.

A. I have at least one year (52 weeks) of specialized work experience equivalent to the GS-13 grade level in the Federal service performing the following: application of many different and unrelated processes and methods to a broad range of IT activities or to the in-depth analysis of IT issues; make decisions that involve major uncertainties with regard to the most effective approach or methodology to be applied; changes typically result from continuing changes in customer business requirements; or rapidly evolving technology in the specialty area; develops new standards, methods, and techniques; evaluates the impact of technological change, and/or conceives of solutions to highly complex technical issues; provides administrative and policy direction in terms of broadly defined missions or functions of the agency.
B. I do not meet the specialized experience requirements described above.


for each item, select the ONE response that most accurately describes your current level of experience and capability using the scale below.

A- I do not have experience or demonstrated capability in performing this activity, but I am willing to learn.
B- I have limited experience in performing this activity. I have had exposure to this activity but would require additional guidance, instruction, or experience to perform it at a satisfactory level.
C- I have a fair amount of experience and a fair amount of demonstrated capability in performing this activity. I can perform this activity satisfactorily but could benefit from additional guidance, instruction, or experience to perform this activity more effectively.
D- I have considerable experience and considerable demonstrated capability in performing this activity. I can perform this activity independently and effectively.
E- I have extensive experience and extensive demonstrated capability in performing this activity. I am considered an expert; I am able to train or assist others; and my work is typically not reviewed by a supervisor. I have received verbal and/or written recognition from others in carrying out this activity.

3. Make decisions on work problems presented by subordinate supervisors, team leaders, or similar personnel, or by contractors.

4. Hears and resolves group grievances involving serious employee complaints.

5. Approve expenses comparable to within-grade increases, extensive overtime, and employee travel.

6. Perform the administrative and human resources management functions relative to the staff supervised.

7. Analyze computers and related equipment (hardware) in terms of feasibility, compatibility, and cost-effectiveness for purchase and use with the agency.

8. Perform work involved in applying analytical processes to the planning, design, and implementation of new and improved information system to meet the business requirement of customer organizations.

9. Install, configures, troubleshoots, and maintains hardware and software to ensure the availability and functionally of the systems.

10. Participate in a wide range of information technology (IT) management activities that extend or apply to the entire organization or major components of an organization.

11. Consult with customers to identify and specify requirements, and to develop overall functional and system requirements.

12. Coordinate the information technology (IT) needs of internal and external clients and customers.

13. Provide information, assistance, or training, explaining system and product functionality, resolving problems, or satisfying the customers' expectations.

14. Evaluate and analyses to define opportunities for new or improved business process solutions.

15. Lead cost estimates of new or modified systems and plans their implementation. 

16. Develop long-range objectives and milestones for IT projects to meet agency's modified business processes.

17. Installs and maintains Web-based system, Web-based information services, or Web-based research tools and e-Government operations.

18. Define procedures on providing post-implementation support for the department.

19. Provide technical advice on the impact of new legislation or program initiatives.

20. Conduct multi-functional planning sessions to outline IT projects and deliverables.

21. Present IT systems recommendations to higher management.