Program Support Specialist


Vacancy ID: 621782   Announcement Number: 13-DE-621782-FB   USAJOBS Control Number: 335228500

Social Security Number

Vacancy Identification Number

The Vacancy Identification Number is: TAG:VacancyID


1. Title of Job

Program Support Specialist
2. Biographic Data

3. E-Mail Address

4. Work Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

5. Employment Availability

6. Citizenship

Are you a citizen of the United States?
7. Background Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

8. Other Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

9. Languages

If you are applying by the OPM Form 1203-FX, leave this section blank.

10. Lowest Grade

Enter the lowest grade level that you will accept for this position.  The lowest grade for this position is TAG:Beginning Grade.
07
09
11

11. Miscellaneous Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

12. Special Knowledge

If you are applying by the OPM Form 1203-FX, leave this section blank.

13. Test Location

If you are applying by the OPM Form 1203-FX, leave this section blank.

14. Veteran Preference Claim

If you are not entitled to veteran's preference, mark "No preference claimed." Except for disabled veterans, (1) those who entered active duty on or after October 15, 1976, and before September 8, 1980, must have an authorized campaign badge; OR, (2) those who enlisted after September 7, 1980, or entered on active duty (through means other than enlistment) on or after October 14, 1982, must have (a) completed at least 24 months of continuous, active duty service AND have served in a campaign or expedition for which a campaign medal has been authorized; OR, (b) have served at least one day during the period for which a campaign medal has been authorized; OR (b) have served at least one day during the period of 08/02/90 through 01/02/92 AND have 24 months of continuous, active duty service, or been a reservist activated during that period. Persons who returned from military service at the rank of major, lieutenant commander, or higher are not entitled to veteran's preference except as disabled veterans.


15. Dates of Active Duty - Military Service

16. Availability Date

If you are applying by the OPM Form 1203-FX, leave this section blank.

17. Service Computation Date

18. Other Date Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

19. Job Preference

How did you become aware of this vacancy?
A. SEC's Website
B. Local Newspaper
C. National Newspaper
D. Twitter
E. SEC Employee
F. Colleague/Friend
G. USA Jobs
H. Career/Job Fair
I. Other

20. Occupational Specialties

001 U.S. Citizens

21. Geographic Availability

110010001 Washington DC, DC

22. Transition Assistance Plan

In this section indicate if you are a surplus or displaced Federal employee requesting special priority consideration under the Career Transition Assistance Plan (CTAP) or the Interagency Career Transition Assistance Plan (ICTAP).

Note: To receive consideration for CTAP or ICTAP, you must submit the necessary supporting documentation. Refer to the "Benefits/Other" section for additional information and instructions.

 


23. Job Related Experience

If you are applying by the OPM Form 1203-FX, leave this section blank.

24. Personal Background Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

25. Occupational/Assessment Questions:

1. From the descriptions below select the letter that corresponds to the statement that most accurately describes your experience as it directly related to this position.

A. I have at least one year of specialized experience equivalent to the GS/SK-05 level assisting in carrying out administrative support functions (human resources, financial and administrative services) to an organization. Examples include scheduling conferences or meetings; answering procedural questions related to administrative support functions; developing or maintaining systems to monitor workflow or track activity; preparing routine correspondence.
B. I achieved superior academic achievement based on (1) class standing, (2) grade-point average, or (3) honor society membership.
C. I have one full year of graduate level education. One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the 1 year of full-time study requirement.
D. In addition to the specialized experience listed for the GS/SK-05, I have at least one year of specialized experience equivalent to the GS/SK-07 grade level analyzing administrative support functions to identify issues, problem areas or emerging trends; assisting in developing policy or operating procedures; assisting in special studies, analyses and reviews of administrative support functions and serving as liaison with individuals and groups both inside and outside the organization regarding administrative support matters.
E. I have a master's or equivalent graduate degree; 2 full years of progressively higher level graduate education leading to such a degree; or LL.B. or J.D. related to the position. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work.
F. I have a combination of successfully completed education, which includes education exceeding one year of graduate level study and specialized experience as described in J. above that meets the total experience requirements. For example, six (6) months of specialized experience equivalent to GS-07 and one (1) year of successfully completed graduate level education.
G. In addition to the specialized experience listed for the GS/SK-07, I have at least one year of specialized experience equivalent to the GS/SK-09 grade level evaluating administrative support programs and functions to plan, assess, and improve the effectiveness of processes and systems; interpreting and applying regulations and advising others on those regulations; determining the effect of new policies or procedures on programs and resolving difficult administrative support issues.
H. I have a Ph.D. or equivalent doctoral degree; 3 full years of progressively higher level graduate education leading to such a degree; or LL.M., related to position.
I. I have a combination of successfully completed education, which includes education exceeding two years of graduate study and the specialized experience described in M. above that meets the total experience requirements. For example, six (6) months of specialized experience equivalent to GS-09 and 2½ years of successfully completed graduate level education.
J. I do not have the experience/education described above and therefore do not qualify for the position and/or grade.

For each task, choose the statement from the list below that best describes your experience and/or training. Please select only one letter for each item.

A- I have not had education, training or experience in performing this task.
B- I have had education or training in performing the task, but have not yet performed it on the job.
C- I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedure.
D- I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
E- I am considered an expert in performing this task. I have supervised performance of this task or I am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.

2. Perform recurring tasks in support of established administrative activities, such as researching issues and answering questions regarding human resources, travel, budget, or procurement requirements.

3. Assist management with appropriate metrics and recordkeeping requirements.

4. Obtain and exchange information with co-workers and supervisors, answer factual questions, and explain policies, procedures, regulatory requirements, and/or standards to individuals outside the organization.

5. Develop procedural processes to address complex administrative, technical, or program support problems and/or conflicts.

6. Analyze and perform review of administrative directives to determine impact on operations and recommend revised operational policies, as necessary.

7. Effectively communicate with staff and management regarding established policies, procedures, regulatory requirements.

8. Systematically evaluate and improve office operations for an extensive organization with varying functions performed in subordinate offices.

9. Develop new methods for coordinating administrative functions for a complex organization with disparate organizational segments requiring complicated administrative controls.

10. Identify problems and/or potential problems, and inefficiencies and develop recommendations for solutions.

11. Review, produce, and/or extract/obtain a wide range of documents from the tracking and reporting systems such as quarterly status reports, electronic spreadsheets, statistical reports, trend analyses, and special-purpose reports.

12. Maintain and utilize program data/systems/databases to provide timely and up-to-date program information and to help program managers identify trends, deficiencies and accomplishments related to assigned programs.

13. Communicate information to others during face-to-face meetings, by phone, or email.

14. Develop and present detailed reports, policies and procedures that are clear and concise.

15. Convey concepts logically and accurately, using tact and diplomacy.

16. Serve in a liaison role and maintain effective working relationships with employees, staff, and management officials within the organization/agency and in the public and private sectors.