Equal Employment Specialist


Vacancy ID: 823601   Announcement Number: LAG-DCR-823601-HB-366   USAJOBS Control Number: 335470500

Social Security Number

Vacancy Identification Number

823601


1. Title of Job

Equal Employment Opportunity Specialist (Complaint Specialist)
2. Biographic Data

3. E-Mail Address

4. Work Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

5. Employment Availability

6. Citizenship

Are you a citizen of the United States?
7. Background Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

8. Other Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

9. Languages

If you are applying by the OPM Form 1203-FX, leave this section blank.

10. Lowest Grade

12
13

11. Miscellaneous Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

12. Special Knowledge

If you are applying by the OPM Form 1203-FX, leave this section blank.

13. Test Location

If you are applying by the OPM Form 1203-FX, leave this section blank.

14. Veteran Preference Claim

If you are applying by the OPM Form 1203-FX, leave this section blank.

15. Dates of Active Duty - Military Service

16. Availability Date

If you are applying by the OPM Form 1203-FX, leave this section blank.

17. Service Computation Date

If you are applying by the OPM Form 1203-FX, leave this section blank.

18. Other Date Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

19. Job Preference

If you are applying by the OPM Form 1203-FX, leave this section blank.

20. Occupational Specialties

001 EEO Specialist (Complaint Specialist)

21. Geographic Availability

110010001 Washington DC, DC

22. Transition Assistance Plan

In this section indicate if you are a surplus or displaced Federal employee requesting special selection priority under the Career Transition Assistance Plan (CTAP) or the Interagency Career Transition Assistance Plan (ICTAP). 

Note:  To receive consideration for CTAP or ICTAP, you must submit the necessary supporting documentation.  Refer to the vacancy announcement for additional information and instructions.


23. Job Related Experience

If you are applying by the OPM Form 1203-FX, leave this section blank.

24. Personal Background Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

25. Occupational/Assessment Questions:

1. Select the statement that best describes your Federal employment status.

A. I am a current Federal employee serving on a career or career-conditional appointment in the competitive service, or a current Federal employee serving under a VRA appointment, or a reinstatement eligible. I work within the local commuting area of the announced duty location and am assigned there on a permanent basis.
B. I am an unemployed reinstatement eligible who resides in the local commuting area of the announced duty location.
C. I am a current Federal employee eligible for a status appointment under an Interchange Agreement. I work within the local commuting area of the announced duty location and am assigned there on a permanent basis.
D. I am a former Federal employee eligible for a status appointment under an Interchange Agreement who resides within the local commuting area of the announced duty location.
E. I am eligible for a VEOA appointment (i.e., a veteran who is a preference eligible or who has been separated from the armed forces under honorable conditions after 3 years or more of continuous active service.)
F. I am none of the above.

If you answered "A," you must provide the location (city and state) where you work. 

If you answered "B," you must provide your agency, dates of service (MM/DD/YY to MM/DD/YY) and the location (city and state) where you live.  

If you answered "C," you must provide your agency, dates of service (MM/DD/YY to MM/DD/YY) and the location (city and state) where you work. 

If you answered "D", you must provide your agency, dates of service (MM/DD/YY to MM/DD/YY) and the location (city and state) where you live.

 

 

 

 

 

2. There is a time-in-grade (TIG) requirement for promotion into this position. Have you completed one year in a position at or above the GS-11 grade level?

A. Yes, I have completed one year in a position at or above the GS-11 grade level.
B. No. I have not completed one year in a position at or above the GS-11 grade level.
C. Not applicable. TIG does not apply to me because I currently occupy (or have previously occupied) a position at or above the GS-12 grade level.
D. Not applicable.  TIG does not apply to me because I am currently a non-General Schedule (GS) employee and have not held a GS position within the last 52 weeks.
E. Not applicable. TIG does not apply to me because I am a VEOA applicant.

Please give the title(s), series, and grade(s) of the position(s) that support(s) your claim. Also give the beginning and ending dates (month/day/year) during which you occupied the position(s) listed.

3. There is a time-in-grade (TIG) requirement for promotion into this position. Have you completed one year in a position at or above the GS-12 grade level?

A. Yes, I have completed one year in a position at or above the GS-12 grade level.
B. No. I have not completed one year in a position at or above the GS-12 grade level.
C. Not applicable. TIG does not apply to me because I currently occupy (or have previously occupied) a position at or above the GS-13 grade level.
D. Not applicable.  TIG does not apply to me because I am currently a non-General Schedule (GS) employee and have not held a GS position within the last 52 weeks.
E. Not applicable. TIG does not apply to me because I am a VEOA applicant.

Please give the title(s), series, and grade(s) of the position(s) that support(s) your claim. Also give the beginning and ending dates (month/day/year) during which you occupied the position(s) listed.

The following questions will only be used to determine whether or not you meet the minimum qualification requirements for this position. You may wish to consult the vacancy announcement for a description of those requirements.

4. Which of the following statements best describes your experience?

A. I possess at least one year of GS-11 level experience providing customer service to persons who wish to participate in EEO counseling, ADR, and/or file formal complaints of discrimination; interviewing and conunseling employees, applicants for employment, witnesses and management officials to obtain factual information relevant to informal and formal claims of discrimination; conducting complete cycle of EEO and civil rights inquiries and investigations to include pre-complaint counseling and intake and participating in negotiations for informal complaint resolution.
B. I do not possess the experience described above.

You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response.

5. Which of the following statements best describes your experience?

A. I possess at least one year of GS-12 level experience performing comprehensive analysis, fact finding and investigative techniques to resolve complex employee/managerial/human relations problems; reviewing and analyzing investigative plans and reports for adequacy and completeness; identifying issues of discrimination complaints and formulate clear and concise statements of acceptance and dismissal of discrimination complaints; and monitoring EEO and civil rights investigations through final disposition.
B. I do not possess the experience described above.

You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response.

For each task statement below, please select the response that best describes your skill level. The statements were developed based on the knowledge, skills, abilities, and competencies needed to successfully perform the work of this position.

Be sure to describe your experience that supports your answers to the questions below, in your resume or application materials. It is important that your application package submitted, including a resume, clearly shows how you possess the experience and skill levels you claim in this questionnaire. If not, your score will be lowered or you will be found not qualified. The information you provide will be verified. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for rating you ineligible, not hiring you, or for firing you after you begin work.

6. Provide expert advice and leadership in carrying out policies and program of nondiscrimination and affirmative employment.

A. I have not had education, training or experience in performing this task.
B. I have had education or training in performing this task, but I have not yet performed it on the job.
C. I have performed this task on the job with close supervision from a supervisor or senior employee.
D. I have performed this task as a regular part of a job, independently and usually without supervision from a senior employee.
E. I am an expert in performance of this task; and/or I have trained others in performance and am normally consulted by others as an expert for assistance in performing this task.

7. Serve as team lead to direct the complaint adjudication program for a large office or program.

A. I have not had education, training or experience in performing this task.
B. I have had education or training in performing this task, but I have not yet performed it on the job.
C. I have performed this task on the job with close supervision from a supervisor or senior employee.
D. I have performed this task as a regular part of a job, independently and usually without supervision from a senior employee.
E. I am an expert in performance of this task; and/or I have trained others in performance and am normally consulted by others as an expert for assistance in performing this task.

You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response.

8. Oversee EEO functions designed to support compliance with civil rights and equal opportunity requirements.

A. I have not had education, training or experience in performing this task.
B. I have had education or training in performing this task, but I have not yet performed it on the job.
C. I have performed this task on the job with close supervision from a supervisor or senior employee.
D. I have performed this task as a regular part of a job, independently and usually without supervision from a senior employee.
E. I am an expert in performance of this task; and/or I have trained others in performance and am normally consulted by others as an expert for assistance in performing this task.

You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response.

9. Advise managers and officials on their leadership responsibilities for all aspects of the EEO/civil rights/civil liberties and diversity and inclusion management programs.

A. I have not had education, training or experience in performing this task.
B. I have had education or training in performing this task, but I have not yet performed it on the job.
C. I have performed this task on the job with close supervision from a supervisor or senior employee.
D. I have performed this task as a regular part of a job, independently and usually without supervision from a senior employee.
E. I am an expert in performance of this task; and/or I have trained others in performance and am normally consulted by others as an expert for assistance in performing this task.

You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response.

10. Assist managers in taking action to expedite affirmative employment goals and objectives.

A. I have not had education, training or experience in performing this task.
B. I have had education or training in performing this task, but I have not yet performed it on the job.
C. I have performed this task on the job with close supervision from a supervisor or senior employee.
D. I have performed this task as a regular part of a job, independently and usually without supervision from a senior employee.
E. I am an expert in performance of this task; and/or I have trained others in performance and am normally consulted by others as an expert for assistance in performing this task.

11. Identify potentially discriminatory policies and practices, deficient or negligent program areas, and other systemic barriers to advancement for all protected groups through analysis and special studies.

A. I have not had education, training or experience in performing this task.
B. I have had education or training in performing this task, but I have not yet performed it on the job.
C. I have performed this task on the job with close supervision from a supervisor or senior employee.
D. I have performed this task as a regular part of a job, independently and usually without supervision from a senior employee.
E. I am an expert in performance of this task; and/or I have trained others in performance and am normally consulted by others as an expert for assistance in performing this task.

You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response.

12. Recommend actions to change discriminatory practices and remove barriers.

A. I have not had education, training or experience in performing this task.
B. I have had education or training in performing this task, but I have not yet performed it on the job.
C. I have performed this task on the job with close supervision from a supervisor or senior employee.
D. I have performed this task as a regular part of a job, independently and usually without supervision from a senior employee.
E. I am an expert in performance of this task; and/or I have trained others in performance and am normally consulted by others as an expert for assistance in performing this task.

13. Meet with management officials and other EEO/diversity managers to address issues and devise strategies to improve the Agency EEO/civil rights/civil liberties and diversity and inclusion management programs.

A. I have not had education, training or experience in performing this task.
B. I have had education or training in performing this task, but I have not yet performed it on the job.
C. I have performed this task on the job with close supervision from a supervisor or senior employee.
D. I have performed this task as a regular part of a job, independently and usually without supervision from a senior employee.
E. I am an expert in performance of this task; and/or I have trained others in performance and am normally consulted by others as an expert for assistance in performing this task.

14. Initiate positive outreach efforts to managers, employees and application for employment.

A. I have not had education, training or experience in performing this task.
B. I have had education or training in performing this task, but I have not yet performed it on the job.
C. I have performed this task on the job with close supervision from a supervisor or senior employee.
D. I have performed this task as a regular part of a job, independently and usually without supervision from a senior employee.
E. I am an expert in performance of this task; and/or I have trained others in performance and am normally consulted by others as an expert for assistance in performing this task.

15. Interview and counsel employees, applicants for employment, witnesses and management officials to obtain factual information relevant to claims of employment discrimination.

A. I have not had education, training or experience in performing this task.
B. I have had education or training in performing this task, but I have not yet performed it on the job.
C. I have performed this task on the job with close supervision from a supervisor or senior employee.
D. I have performed this task as a regular part of a job, independently and usually without supervision from a senior employee.
E. I am an expert in performance of this task; and/or I have trained others in performance and am normally consulted by others as an expert for assistance in performing this task.

You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response.

16. Negotiate for information complaint resolution.

A. I have not had education, training or experience in performing this task.
B. I have had education or training in performing this task, but I have not yet performed it on the job.
C. I have performed this task on the job with close supervision from a supervisor or senior employee.
D. I have performed this task as a regular part of a job, independently and usually without supervision from a senior employee.
E. I am an expert in performance of this task; and/or I have trained others in performance and am normally consulted by others as an expert for assistance in performing this task.

You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response.

17. Provide pre-complaint processing on controversial, sensitive or complex issues.

A. I have not had education, training or experience in performing this task.
B. I have had education or training in performing this task, but I have not yet performed it on the job.
C. I have performed this task on the job with close supervision from a supervisor or senior employee.
D. I have performed this task as a regular part of a job, independently and usually without supervision from a senior employee.
E. I am an expert in performance of this task; and/or I have trained others in performance and am normally consulted by others as an expert for assistance in performing this task.

You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response.

18. Review and document relevant information in formal written reports of counseling.

A. I have not had education, training or experience in performing this task.
B. I have had education or training in performing this task, but I have not yet performed it on the job.
C. I have performed this task on the job with close supervision from a supervisor or senior employee.
D. I have performed this task as a regular part of a job, independently and usually without supervision from a senior employee.
E. I am an expert in performance of this task; and/or I have trained others in performance and am normally consulted by others as an expert for assistance in performing this task.

You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response.

19. Prepare and review acceptance and dismissal letters regarding sensitive, high-profile and complex discrimination complaints.

A. I have not had education, training or experience in performing this task.
B. I have had education or training in performing this task, but I have not yet performed it on the job.
C. I have performed this task on the job with close supervision from a supervisor or senior employee.
D. I have performed this task as a regular part of a job, independently and usually without supervision from a senior employee.
E. I am an expert in performance of this task; and/or I have trained others in performance and am normally consulted by others as an expert for assistance in performing this task.

You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response.

20. Identify issues of discrimination complaints.

A. I have not had education, training or experience in performing this task.
B. I have had education or training in performing this task, but I have not yet performed it on the job.
C. I have performed this task on the job with close supervision from a supervisor or senior employee.
D. I have performed this task as a regular part of a job, independently and usually without supervision from a senior employee.
E. I am an expert in performance of this task; and/or I have trained others in performance and am normally consulted by others as an expert for assistance in performing this task.

You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response.

21. Formulate clear and concise statements for acceptance or dismissal of discrimination complaints.

A. I have not had education, training or experience in performing this task.
B. I have had education or training in performing this task, but I have not yet performed it on the job.
C. I have performed this task on the job with close supervision from a supervisor or senior employee.
D. I have performed this task as a regular part of a job, independently and usually without supervision from a senior employee.
E. I am an expert in performance of this task; and/or I have trained others in performance and am normally consulted by others as an expert for assistance in performing this task.

You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response.

22. Develop communications to close out complaint processing and compliance monitoring.

A. I have not had education, training or experience in performing this task.
B. I have had education or training in performing this task, but I have not yet performed it on the job.
C. I have performed this task on the job with close supervision from a supervisor or senior employee.
D. I have performed this task as a regular part of a job, independently and usually without supervision from a senior employee.
E. I am an expert in performance of this task; and/or I have trained others in performance and am normally consulted by others as an expert for assistance in performing this task.

23. Ensure accurate notification management of EEO and/or civil rights investigative requirements.

A. I have not had education, training or experience in performing this task.
B. I have had education or training in performing this task, but I have not yet performed it on the job.
C. I have performed this task on the job with close supervision from a supervisor or senior employee.
D. I have performed this task as a regular part of a job, independently and usually without supervision from a senior employee.
E. I am an expert in performance of this task; and/or I have trained others in performance and am normally consulted by others as an expert for assistance in performing this task.

24. Provide advice and guidance on EEO and civil rights investigative requirements.

A. I have not had education, training or experience in performing this task.
B. I have had education or training in performing this task, but I have not yet performed it on the job.
C. I have performed this task on the job with close supervision from a supervisor or senior employee.
D. I have performed this task as a regular part of a job, independently and usually without supervision from a senior employee.
E. I am an expert in performance of this task; and/or I have trained others in performance and am normally consulted by others as an expert for assistance in performing this task.

25. Prepare documents to authorize investigations.

A. I have not had education, training or experience in performing this task.
B. I have had education or training in performing this task, but I have not yet performed it on the job.
C. I have performed this task on the job with close supervision from a supervisor or senior employee.
D. I have performed this task as a regular part of a job, independently and usually without supervision from a senior employee.
E. I am an expert in performance of this task; and/or I have trained others in performance and am normally consulted by others as an expert for assistance in performing this task.

26. Notify officials of upcoming or pending investigations.

A. I have not had education, training or experience in performing this task.
B. I have had education or training in performing this task, but I have not yet performed it on the job.
C. I have performed this task on the job with close supervision from a supervisor or senior employee.
D. I have performed this task as a regular part of a job, independently and usually without supervision from a senior employee.
E. I am an expert in performance of this task; and/or I have trained others in performance and am normally consulted by others as an expert for assistance in performing this task.

27. Monitor EEO and civil rights investigations through final disposition.

A. I have not had education, training or experience in performing this task.
B. I have had education or training in performing this task, but I have not yet performed it on the job.
C. I have performed this task on the job with close supervision from a supervisor or senior employee.
D. I have performed this task as a regular part of a job, independently and usually without supervision from a senior employee.
E. I am an expert in performance of this task; and/or I have trained others in performance and am normally consulted by others as an expert for assistance in performing this task.

28. Acquire documentation to facilitate investigations through completion.

A. I have not had education, training or experience in performing this task.
B. I have had education or training in performing this task, but I have not yet performed it on the job.
C. I have performed this task on the job with close supervision from a supervisor or senior employee.
D. I have performed this task as a regular part of a job, independently and usually without supervision from a senior employee.
E. I am an expert in performance of this task; and/or I have trained others in performance and am normally consulted by others as an expert for assistance in performing this task.

29. Review and analyze investigative plans and reports for adequacy and completeness.

A. I have not had education, training or experience in performing this task.
B. I have had education or training in performing this task, but I have not yet performed it on the job.
C. I have performed this task on the job with close supervision from a supervisor or senior employee.
D. I have performed this task as a regular part of a job, independently and usually without supervision from a senior employee.
E. I am an expert in performance of this task; and/or I have trained others in performance and am normally consulted by others as an expert for assistance in performing this task.

30. Assure that issues pertinent to the complaint are addressed, and findings are comprehensive enough for a decision on the merits of the complaint.

A. I have not had education, training or experience in performing this task.
B. I have had education or training in performing this task, but I have not yet performed it on the job.
C. I have performed this task on the job with close supervision from a supervisor or senior employee.
D. I have performed this task as a regular part of a job, independently and usually without supervision from a senior employee.
E. I am an expert in performance of this task; and/or I have trained others in performance and am normally consulted by others as an expert for assistance in performing this task.

You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response.

31. Gathers facts and evidence for inclusion in investigative files.

A. I have not had education, training or experience in performing this task.
B. I have had education or training in performing this task, but I have not yet performed it on the job.
C. I have performed this task on the job with close supervision from a supervisor or senior employee.
D. I have performed this task as a regular part of a job, independently and usually without supervision from a senior employee.
E. I am an expert in performance of this task; and/or I have trained others in performance and am normally consulted by others as an expert for assistance in performing this task.

You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response.

32. Determine that evidence is sufficient and the investigative file is complete.

A. I have not had education, training or experience in performing this task.
B. I have had education or training in performing this task, but I have not yet performed it on the job.
C. I have performed this task on the job with close supervision from a supervisor or senior employee.
D. I have performed this task as a regular part of a job, independently and usually without supervision from a senior employee.
E. I am an expert in performance of this task; and/or I have trained others in performance and am normally consulted by others as an expert for assistance in performing this task.

33. Write replies to correspondence and answer factual questions from the general public, employees or other parties concerned with program objectives or procedures.

A. I have not had education, training or experience in performing this task.
B. I have had education or training in performing this task, but I have not yet performed it on the job.
C. I have performed this task on the job with close supervision from a supervisor or senior employee.
D. I have performed this task as a regular part of a job, independently and usually without supervision from a senior employee.
E. I am an expert in performance of this task; and/or I have trained others in performance and am normally consulted by others as an expert for assistance in performing this task.

34. Ensure the confidentiality of medical information in reasonable accommodation cases.

A. I have not had education, training or experience in performing this task.
B. I have had education or training in performing this task, but I have not yet performed it on the job.
C. I have performed this task on the job with close supervision from a supervisor or senior employee.
D. I have performed this task as a regular part of a job, independently and usually without supervision from a senior employee.
E. I am an expert in performance of this task; and/or I have trained others in performance and am normally consulted by others as an expert for assistance in performing this task.

35. Maintain systems to track and report on the provisions of reasonable accommodation.

A. I have not had education, training or experience in performing this task.
B. I have had education or training in performing this task, but I have not yet performed it on the job.
C. I have performed this task on the job with close supervision from a supervisor or senior employee.
D. I have performed this task as a regular part of a job, independently and usually without supervision from a senior employee.
E. I am an expert in performance of this task; and/or I have trained others in performance and am normally consulted by others as an expert for assistance in performing this task.

36. Maintains EEO complaint case files system to track and report on assigned cases.

A. I have not had education, training or experience in performing this task.
B. I have had education or training in performing this task, but I have not yet performed it on the job.
C. I have performed this task on the job with close supervision from a supervisor or senior employee.
D. I have performed this task as a regular part of a job, independently and usually without supervision from a senior employee.
E. I am an expert in performance of this task; and/or I have trained others in performance and am normally consulted by others as an expert for assistance in performing this task.

You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response.

37. If you are a Federal employee, is your most recent performance rating equivalent to a "pass," "satisfactory," or better?

A. Yes
B. No
C. I am a Federal employee but have not received a performance rating.
D. Not applicable. I am not a Federal employee.

If you are not a current Federal employee, please provide the names and telephone numbers of three professional references (e.g., current and former supervisors, college or university professors, managers or coordinators of volunteer activities, etc.) who know your qualifications relative to this position and who we can contact to verify your credentials. Do not list personal friends or relatives.

Applicants who have permanently held a position with promotion potential equivalent to GS-13 or higher in the competitive service can be referred for selection without competition under our agency merit promotion procedures. Details and temporary promotions do not count. Your responses to the following questions will be used to determine whether or not you can be categorized as a non-competitive eligible. If you are referred non-competitively based on your responses and that information is later found to be incorrect, you may lose further consideration under this announcement.

38. Have you ever held (or do you currently hold) a competitive service position on a permanent basis in the federal government with promotion potential equivalent to GS-13 or higher?

A. Yes
B. No

If you chose response A in the previous question, provide the position's title, pay plan, series and grade level (or pay band). Also, include the promotion potential and the dates (MM/DD/YY to MM/DD/YY) you held this position. Example: Management Analyst, GS-0343-13 with promotion potential to GS-14 held from 10/12/2004 to 6/05/2005.