IMMIGRATION SERVICES OFFICER


Vacancy ID: 846765   Announcement Number: D13-PJN-846765-CLE   USAJOBS Control Number: 338353600

Occupational/Assessment Questions:

Your responses to the on-line questionnaire must be supported by your resume.  Failure to do so may result in an ineligible rating.

FAILURE TO SELECT A RESPONSE TO THIS QUESTION WILL DEFAULT IN A NEGATIVE RESPONSE, WHICH WILL DISQUALIFY YOU FOR THIS POSITION.

1. There is a residency requirement for all applicants not currently employed by U.S. Citizenship and Immigration Services.  This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position(s); (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity; OR (3) been a dependent of a U.S. Federal or Military employee serving overseas.  Do you meet one of these  requirements?

A. YES
B. NO
C. The residency requirement does not apply to me because I am currently a U.S. Citizenship and Immigration Services employee.
D. No, however I do fall under the EXCEPTION of state-side coverage. I understand that I must submit complete state-side coverage information required to make a suitability/security determination at a later time if deemed necessary.

The following questions will only be used to determine whether or not you meet the minimum qualification requirements for this position. You may wish to consult the vacancy announcement for a description of those requirements.

2. Which of the following statements best describes your experience and/or education?

A. I have at least one year of specialized experience equivalent to the GS-9 grade level making final determinations on non-sensitive, routine immigration benefit requests that involve determining applicant credibility, analyzing evidence, and applying statutory requirements, regulations and judicial and administrative precedents.
B. I have successfully completed the requirements for a doctoral degree (PhD or equivalent degree) or three full years of progressively higher-level graduate education leading to such a degree in any field, or L.L.M. if related in an appropriate discipline from an accredited college or university.
C. I have a combination of successfully completed graduate education in an appropriate discipline and experience as described in A above, the total of which equals at least one year.
D. My education and/or experience do not meet the education or experience described above.

You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response.

3. Which of the following statements best describes your experience and/or education?

A. I have at least one year of specialized experience equivalent to the GS-11 grade level making final determinations on complex immigration cases involving eligibility for citizenship and immigration benefits and writing final determinations with legal analysis to support decision.
B. My experience does not meet the experience described above.

You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response.

For each item factor below, select the ONE response that most accurately describes your current level of experience and capability using the scale below.

A- I have not had education, training or experience in performing this task.
B- I have had education or training in performing the task, but have not yet performed it on the job.
C- I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
D- I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
E- I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.

4. Interprets verbal and non-verbal cues that result in full disclosure, reducing the credibility of an applicant/petitioner.

5. Asks questions that seem peripheral but are used to gather critical information about an applicant/petitioner.

6. Integrates and synthesizes multiple sources of information to reach sound and objective conclusions that are legally sound, even in complex situations

7. Readily identifies fraud indicators and trends.

8. Writes decisions on complex cases that are consistent with adjudicative standards.

9. Properly handles cases for which an appeal was filed.

10. Applies discretion appropriately in accordance to the law to more complex issues.

11. Uses numerous sources to collect and interpret accurate, relevant information.

12. Maintains information in multiple tracking systems.

13. Retrieves information from systems to disseminate to managers, supervisors, and other customers and when applicable, create reports.

14. Demonstrates full comprehension of frequently used laws and regulations as well as national security and fraud detection issues.

15. Interprets and applies laws, regulations and precedent decisions to complex adjudications with minimal supervision.

16. Develops partnerships with Agency personnel.

17. Has a working relationship with primary points of contact external to the local office (e.g., HQ, other offices).

18. Has working knowledge of all points of contact external to the local office.

19. Demonstrates the ability to identify and incorporate priorities into the development, implementation, and carrying out of projects with minimal supervision.

20. Treats others with patience and understanding, even when conversations become awkward or uncomfortable.

21. Remains actively engaged throughout the communication process (e.g., maintains consistent eye contact).

22. Utilizes a deep understanding of complex rules and legal sources to derive sound conclusions in a fair and consistent manner across a variety of issues, cases, and situations.

23. Uses critical thinking techniques (e.g., avoids illogical assumptions, emotion-based rational, biases, and premature judgments) to render logically sound and legally defensible decisions.

24. Devises creative and innovated ways to influence management activities by thinking strategically (e.g., taking a global systems perspective, challenging conventions and assumptions, recommending improvements to operational and administrative processes).

25. Leads brainstorming sessions.

26. Develops and conducts training sessions.

27. Works closely with supervisors to monitor and document employees' progress in training.

28. Ensures reference materials and training aids are accurate and current.

29. Demonstrates a good working knowledge of technology (e.g., computers, computer systems, software) necessary to accomplish daily work and conduct research.

30. Able to incorporate new technology into work processes.

31. Demonstrates the ability to write at an intermediate level with occasional guidance/assistance when needed.

Applicants who have permanently held a position with promotion potential equivalent to GS-12 or higher in the competitive service can be referred for selection without competition under our agency merit promotion procedures. Details and temporary promotions do not count. Your responses to the following questions will be used to determine whether or not you can be categorized as a non-competitive eligible. If you are referred non-competitively based on your responses and that information is later found to be incorrect, you may lose further consideration under this announcement.

32. As previously explained, your ratings in this Occupational Questionnaire are subject to evaluation and verification based on the documents and references you submit. Later steps in the selection process are specifically designed to verify your ratings. Deliberate attempts to falsify information may be grounds for not selecting you or for dismissing you from the position/agency.
Please take this opportunity to review your ratings to ensure their accuracy. By agreeing to the statement below, you are confirming that you: 1) understand this warning, 2) have reviewed your responses to this questionnaire for accuracy, and 3) verify that your responses accurately describe your current level of experience and capability.
Failure to agree to this statement will disqualify you from further consideration for the position.

A. Yes, I verify that all of my responses to this questionnaire are true and accurate. I accept that if my supporting documentation and/or later steps in the selection process do not support one or more of my responses to the questionnaire that I may be removed from consideration.
B. No, I do not accept this agreement and/or I no longer wish to be considered for this position.