Supervisory Information Technology Specialist (Systems Administration/Data Management)


Vacancy ID: 846948   Announcement Number: 13-EOUSA-OCIO-846948-DE   USAJOBS Control Number: 338313500

Occupational/Assessment Questions:

Thank you for your interest in a position with the Department of Justice (DOJ). Your response to this assessment questionnaire, in conjunction with other portions of your completed application, will be evaluated in making screening decisions.

This is a DOJ job application system. Your responses in this Assessment Questionnaire are subject to evaluation and verification. Later steps in the selection process are specifically designed to verify your responses. Deliberate attempts to falsify information will be grounds for disqualifying you or for dismissing you from employment following acceptance. Please review your responses for accuracy before you submit this application. Incomplete/incorrect responses may result in you not receiving appropriate consideration.

For each of the following three questions, please select the response that best describes your education and/or experience. You may select only one response for each question. If you feel that your education or experience exceeds all of the descriptions for a particular question, choose the description that is the closest level to the experience or education that you possess. Failure to respond to these questions will result in an ineligible rating.

1. Choose the statement below that best describes how you meet the Qualifications Requirements of a Supervisory Information Technology Specialist (Systems Administration/Data Management), GS-2210-14 as described in the Qualifications Section of the Vacancy Announcement.

A. I qualify for this position at the GS-14 level because I have IT related experience demonstrated by paid or unpaid experience obtained in either the private or public sector, and/or completion of specific, intensive training that demonstrates that I possess all of the following four competencies: 1. Attention to Detail - is thorough when performing work and conscientious about attending to detail; 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; 4. Problem Solving - identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations, AND, (1) year of specialized experience equivalent to at least the GS-13 level in the Federal service obtained in either the private or public sector, performing the following types of tasks on a regular and recurring basis: providing technical assistance in software applications development and maintenance in the areas of analyzing and refining systems requirements; translating system requirements into application prototypes; working with customers to test applications; assuring software and systems quality and functionality; and ensuring the rigorous application of information security/information assurance policies, principles, and practices to the delivery of application software service.
B. I do not have the experience as described above.

Identify the specific experience from your resume or cover letter that validates your response. Also list the name and contact information of someone who can verify your response. Please provide sufficient to enable us to determine if you meet the requirement for qualifying experience (as stated in the Minimum Qualifications section) and to support your answers to the online questionnaire. Providing insufficient details in your resume may result in a lower or ineligible rating.

For each task in the following group, choose the statement from the list below that best describes your experience and/or training. Darken the oval corresponding to that statement in Section 25 of the Qualifications and Availability Form C. Please select only one letter for each item.

A- I have not had education, training or experience in performing this task.
B- I have had education or training in performing the task, but have not yet performed it on the job.
C- I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
D- I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
E- I am considered an expert in performing this task. I have supervised performance of this task or I am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.

2. Provide technical and programmatic leadership in the development, maintenance and enhancement of custom software applications.

3. Develop, maintain and enhance software applications.

4. Function as technical authority on new or advanced system architectures for hardware and software applications.

5. Apply information technology best practices and systems management principles for providing technical advice, guidance and recommendations to management and technical specialists on critical issues.

6. Apply new information technology development to existing complex applications.

7. Use Oracle 10g/11g relational databases coupled with virtualized Oracle WebLogic 11 application servers, or similar frameworks to develop and operate enterprise applications systems.

Please elaborate on the question above, including examples that support the level of experience and/or training you have taken. Identify the specific experience from your resume or cover letter that validates your response. Also list the name and contact information of someone who can verify your response. Providing insufficient details in your resume may result in a lower or ineligible rating.

8. Manage database administration for commercial and custom applications.

9. Provide centralized, enterprise-wide coordination, management and policy development for mission critical systems development.

Please elaborate on the question above, including examples that support the level of experience and/or training you have taken. Identify the specific experience from your resume or cover letter that validates your response. Also list the name and contact information of someone who can verify your response. Providing insufficient details in your resume may result in a lower or ineligible rating.

10. Develop and interpret policy, procedures and strategies for mission applications systems development.

11. Assess policy needs and develop policy to govern applications systems program activities.

12. Collaborate with agency-/organization-level information technology working groups on the development and application of agency-wide case management systems policy.

13. Manage an operational environment supporting numerous users in multiple locations nationwide.

Please elaborate on the question above, including examples that support the level of experience and/or training you have taken. Identify the specific experience from your resume or cover letter that validates your response. Also list the name and contact information of someone who can verify your response. Providing insufficient details in your resume may result in a lower or ineligible rating.

14. Lead the design, planning, execution and support of major initiatives to enhance service delivery.

15. Apply guidelines, practices and procedures and applications life cycle support standards and system design approaches to develop criteria for information systems contract agreements.

16. Coordinate procurement activities and financial control requirements with the appropriate functional staffs.

17. Daily management, monitoring, and evaluation of on-site contractors to enhance performance and quality of service delivery.

18. Set program/project service support goals, expectations, priorities, and metrics.

19. Identify equipment, resource and staffing requirements for program/project potential initiatives.

20. Develop, manage and execute program/project plans, scopes and objectives.

21. Set program/project service support goals, expectations, timetables and priorities.

22. Develop systems or manage services that meet or anticipate current and future business requirements.

23. Assess current state of system hardware/software technologies to conduct studies to evaluate potential upgrades enterprise infrastructure and applications.

24. Provide recommendations to management on effective approaches to meet system and end user needs.

25. Apply knowledge of users' business requirements, applications software design concepts and methods, and the principles and practices of customer support to define functional systems specifications.

26. Review contractor proposals to assess soundness, impact on schedules and requirements for task order modifications.

27. Records and analyze trends in technical assistance user requests and recommend corrective action.

28. Managing and directing activities, setting organizational priorities, providing programmatic guidance and operational direction for staff of IT Specialists.

29. Providing technical direction, leadership and supervision to the planning, implementation and administration of enterprise applications using advanced IT, systems development and knowledge of legal program requirements for case management programs.

30. Assigning and monitoring work projects among subordinates; setting goals and priorities; and approving work schedules for the completion of projects.

31. Evaluating subordinates' performance to ensure they are performing towards established goals.

32. Evaluating contractor performance and making recommendations for improvements.

As previously explained, your responses in this Assessment Questionnaire are subject to evaluation and verification. Later steps in the selection process are specifically designed to verify your responses. Deliberate attempts to falsify information will be grounds for disqualifying you or for dismissing you from employment following acceptance. Please take this opportunity to review your responses to ensure their accuracy. Incomplete/incorrect responses may result in you not receiving appropriate consideration.

33. If you fail to answer this question, you will be disqualified from consideration for this program.

I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand that any information I give may be investigated. I understand that I will not be considered for employment if I do not respond "Yes" to this certification item.

I understand a comprehensive background investigation, including a check of my credit history and a pre-employment drug screening, is required for this position.

A. Yes, I certify/understand the information provided above.
B. No, I do not certify/understand the information provided above.