MANAGEMENT AND PROGRAM ANALYST


Vacancy ID: 861407   Announcement Number: CIS-PJN-861407-VER   USAJOBS Control Number: 340034000

Occupational/Assessment Questions:

Your responses to the on-line questionnaire must be supported by your resume. Failure to do so may result in an ineligible rating.

FAILURE TO SELECT A RESPONSE TO THIS QUESTION WILL DEFAULT IN A NEGATIVE RESPONSE, WHICH WILL DISQUALIFY YOU FOR THIS POSITION.

1. There is a residency requirement for all applicants not currently employed by U.S. Citizenship and Immigration Services. This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position(s); (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity; OR (3) been a dependent of a U.S. Federal or Military employee serving overseas. Do you meet these requirements?

A. Yes
B. No
C. The residency requirement does not apply to me because I am currently a U.S. Citizenship and Immigration Services employee.
D. No, however I do fall under the EXCEPTION of state-side coverage.  I understand that I must submit complete state-side coverage information required to make a suitability/security determination at a later time if deemed necessary.

The following questions will only be used to determine whether or not you meet the minimum qualification requirements for this position. You may wish to consult the vacancy announcement for a description of those requirements.

2. Which of the following statements best describes your experience and/or education?

A. I have successfully completed the requirements for a Master's degree or 2 full years of graduate education leading to such a degree in any field or a J.D. or L.L.B. degree in an appropriate discipline from an accredited college or university.
B. I have at least one year of specialized experience equivalent to the GS-7 level providing assistance to higher graded analysts by developing background information for studies; researching documents; compiling and charting statistical data; gathering, summarizing, and analyzing information for incorporation into final reports; carrying out specified portions or segments of specific projects; and identifying and recommending solutions to problems.
C. I have a combination of successfully completed graduate education in an appropriate discipline and experience as described in B above that totals at least one year.
D. My experience and/or education do not meet the education or experience described above.

You must provide the position title(s) and dates of employment referenced in your resume that demonstrates the experience related to your response.

For each task in the following group, choose the statement from the list below that best describes your experience and/or training. Please select only one letter for each item.

A- I have not had education, training or experience in performing this task.
B- I have had education or training in performing the task, but have not yet performed it on the job.
C- I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
D- I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
E- I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.

3. Determine the scope and nature of actions needed to resolve customer service issues and inquiries.

4. Act as the main liaison with other departments and organizations.

5. Conduct reviews, audits and other studies for management.

6. Set goals, priorities and time-lines with others to ensure all project goals and deadlines are met.

7. Give verbal presentations at department briefings.

8. Write detailed reports and draft documents covering complex technical information including policies, training manuals, conference materials and management reports.

9. Communicate program objectives, developments and changes to varying audiences.

10. Collect, compile, and coordinate submitted information for reports.

11. Provide technical assistance and support to management in a variety of matters relating to the application of planning systems.

12. Use Microsoft Office programs, including Word, Excel, PowerPoint and Access, to prepare final reports, briefings, presentations, and databases for supervisors or management.

13. Properly manage sensitive information.

14. Analyze data to identify problems, significant factors, and trends to assist in decision-making.

15. Use qualitative and quantitative methods for statistical research.

16. Research and analyze data to make recommendations to programs.

17. Assist in the preparation and analysis of statistical information.

18. Plan, design and carry out programs, major projects and studies.

19. As previously explained, your ratings in this Occupational Questionnaire are subject to evaluation and verification based on the documents and references you submit. Later steps in the selection process are specifically designed to verify your ratings. Deliberate attempts to falsify information may be grounds for not selecting you or for dismissing you from the position/agency.

Please take this opportunity to review your ratings to ensure their accuracy. By agreeing to the statement below, you are confirming that you: 1) understand this warning, 2) have reviewed your responses to this questionnaire for accuracy, and 3) verify that your responses accurately describe your current level of experience and capability.

Failure to agree to this statement will disqualify you from further consideration for the position.

A. Yes, I verify that all of my responses to this questionnaire are true and accurate. I accept that if my supporting documentation and/or later steps in the selection process do not support one or more of my responses to the questionnaire that I may be removed from consideration.

B. No, I do not accept this agreement and/or I no longer wish to be considered for this position.