Program Support Specialist


Vacancy ID: 866032   Announcement Number: HHS-FDA-01-MP-13-866032   USAJOBS Control Number: 340623900

Social Security Number

Enter your Social Security Number in the space indicated. Your Social Security Number is requested under the authority of Executive Order 9397 to uniquely identify your records from those of other applicants who may have the same name.  As allowed by law or Presidential directive, your Social Security Number is used to seek information about you from employers, schools, banks and others who may know you. Providing your Social Security Number is voluntary, however we can not process your application without it.


Vacancy Identification Number

Enter 866032
1. Title of Job

Program Support Specialist
2. Biographic Data

3. E-Mail Address

4. Work Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

5. Employment Availability

Are you  a current Food and Drug Administration (FDA) employees with competitive status only?  Competitive status refers to employees who are serving on a career or career conditional appointment.


Are you a PHS Commissioned Officer (This includes active duty officers, inactive reserve officers, and applicants who have been approved for commissioning in the USPHS Commissioned Corps)?


Are you eligible for noncompetitive appointment?
This includes applicants who are eligible for special or noncompetitive appointment authorities such as 30% or more compensable disabled veterans, persons with disabilities and PHS Commissioned Corps Officers.  This also includes applicants who meet the qualifications for this position and who have previously held, or currently hold, a Federal position at the grade of this position.


6. Citizenship

Are you a citizen of the United States?
7. Background Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

8. Other Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

9. Languages

If you are applying by the OPM Form 1203-FX, leave this section blank.

10. Lowest Grade

Enter the lowest grade level that you will accept for this position. The lowest grade for this position is 09.


09

11. Miscellaneous Information

If you are a male at least 18 years of age, born after December 31, 1959, have you registered with the Selective Service System?


01 Yes
02 No
03 Not Applicable

12. Special Knowledge

If you are applying by the OPM Form 1203-FX, leave this section blank.

13. Test Location

If you are applying by the OPM Form 1203-FX, leave this section blank.

14. Veteran Preference Claim

If you are applying by the OPM Form 1203-FX, leave this section blank.

15. Dates of Active Duty - Military Service

If you are applying by the OPM Form 1203-FX, leave this section blank.

16. Availability Date

17. Service Computation Date

If you are applying by the OPM Form 1203-FX, leave this section blank.

18. Other Date Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

19. Job Preference

If you are applying by the OPM Form 1203-FX, leave this section blank.

20. Occupational Specialties

Select/enter at least one occupational specialty. The specialty code for this position is:


001 Program Support Specialist

21. Geographic Availability

Select/enter at least one geographic location in which you are interested and will accept employment. The location code for this position is:


241679031 White Oak, MD

22. Transition Assistance Plan

If you are applying by the OPM Form 1203-FX, leave this section blank.

23. Job Related Experience

If you are applying by the OPM Form 1203-FX, leave this section blank.

24. Personal Background Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

25. Occupational/Assessment Questions:

You must demonstrate in your resume at least one (1) year of qualifying experience equivalent to at least the GS-7 level in the Federal service.

1. Please select the response below that best indicates how you meet the specialized experience for a Program Support Specialist position.

A. I qualify for this position at the GS-9 level because I have at least one year of qualifying experience equivalent to at least the GS-7 level in the Federal Government obtained in either the private or public sector, performing the following types of tasks: applying analytical and evaluative techniques to the identification, consideration, and resolution of issues or problems of a procedural or factual nature; communicating with supervisors and employees to obtain information about organizational missions, functions, and work procedures; preparing and presenting recommendations and solutions effectively, including the preparation of written reports, instructions, and correspondence.
B. I do NOT possess the experience described in letter A above to qualify for the GS-301-9 grade level.

Please select the response that is applicable to you.

2. Are you?

A. A Food and Drug Administration (FDA), Career or Career-Conditional employee with competitive status.
B. A Public Health Service (PHS) Commissioned Corps (CC) currently working for the Food and Drug Administration (FDA). PHS Commissioned Corps interested in performing the duties of this position may apply online to this announcement. Candidates will be referred to (CC) personnel and not as candidates for conversion to a permanent career or career-conditional appointment.
C. A or B responses listed above are not applicable to me.

For each of the following task statements, select one response below (A-E) that best describes your experience level. You must select a response for each question.

A- I have no experience in performing this task.
B- I have limited experience in performing this task. I have had exposure to this task but would require additional guidance, instruction, or experience to perform it at a proficient level.
C- I have experience performing this task across routine or predictable situations with minimal supervision or guidance.
D- I have performed this task independently across a wide range of situations. I seek guidance in carrying out this task only in unusually complex situations.
E- I am considered an expert in carrying out this task. I advise and instruct others in carrying out this task on a regular basis. I am consulted by my colleagues and/or superiors to carry out this work behavior in unusually complex situations.

3. Review and interpret requests for programmatic action or information and determine appropriate course of action.

4. Provide advice and assistance related to investigative and administrative functions.

5. Submit time and attendance records using payroll software.

6. Research complex investigative issues.

7. Analyze data or results studies and recommend administrative strategies or changes.

8. Provide guidance, advice, and assistance in interpreting administrative policies and procedures.

9. Serve as point of contact for staff on administrative processes and procedures

10. Communicate with supervisors, coworkers, visitors and customers concerning related policies, practices, procedures and precedent guidelines.

11. Use software programs such as word processing, database, spreadsheet and electronic mail.

12. Prepare written findings and recommendations of program studies for management.

13. Compose briefing materials, talking points and/or executive summaries to prepare management for meetings.