Small Business Program Specialist (Customer Liaison)

Vacancy ID: 868736   Announcement Number: VA-JS-868736-MP   USAJOBS Control Number: 341596400

Occupational/Assessment Questions:

Please respond to each of the following questions. For each question, choose the response that best describes your experience and training. Mark only one response for each question. Please note that your answers will be verified against the information provided in your resume, your application, and information provided by your references.

1. From the descriptions below, please select the response that best describes your level of specialized experience as a Small Business Program Specialist.

A. I have one or more years of specialized experience equivalent to the GS-13 Federal grade level or higher that equipped me with the particular knowledge, skills, and abilities (KSA's) to successfully perform the duties of this position. This specialized experience includes: serving as a consultant on small business-related matters in the acquisition field; working with contracting offices to ensure that proper market research and acquisition planning is conducted, including identifying small business resources; monitoring and evaluating customer satisfaction with the organization's pre- and post-award contract administration support; and overseeing reviews of prime contractors compliance with small and disadvantaged business subcontracting plans.
B. I do not have the level of specialized experience described in the statement above.

For each of the following tasks, choose the statement from the list below that best describes your experience and/or training.  Please select only one letter for each item.

A- I have not had education, training or experience in performing this task.
B- I have had education or training in performing the task, but have not yet performed it on the job.
C- I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
D- I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
E- I am considered an expert in performing this task. I have supervised performance of this task or I am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.

2. Review recommendations on proposed acquisition packages to solicit bids or proposals from contractors.

3. Work with contracting officers to ensure that proper market research and acquisition planning is conducted, including identifying small business resources.

4. Review prime contractors' compliance with small and disadvantaged business subcontracting plans.

5. Provide contracting officers with guidance on incorporating subcontracting plans in their solicitations.

6. Identify and recommend to contracting personnel services or products suitable for small business contracting.

7. Interact with customer program managers and contracting officers to ensure organization services meet customers' needs.

8. Ensure that customers are acquainted with and have full knowledge of organization's services.

9. Monitor and evaluate customer satisfaction with pre- and post-award contract administration support.

10. Assess customer satisfaction with organization products and services.

11. Review reports concerning the statistical analysis of the allocations of contracts and subcontractors to small business concerns, veteran business concerns, disadvantage business concerns, etc.

12. Monitor the data for acquisition method coding, procurement work directive requirements, specifications for standards of responsibility, etc.

13. Analyze information, including comprehensively investigating sole source justification, concurring or nonconcurring with proposed acquisition.

14. Apply analytical and evaluative techniques to the identification, consideration and resolution of systemic customer issues.

15. Consult with others regarding small business-related matters as they relate to acquisition programs.

16. Communicate "lessons learned' on pre- and post-award contract award phase to promote increased effectiveness.

17. Coordinate and communicate with others to facilitate procurement reviews, outreach, or other matters related to small business.

18. Serve a as a point of contact between small business and an acquisition organization.

19. Participate in meetings of solicitation review boards, business clearance review boards, etc., to ensure the interests of small, veteran-owned, disadvantaged, and woman-owned businesses are considered.

As previously explained, your ratings in this Occupational Questionnaire are subject to evaluation and verification based on the resume and documents you submit. Later steps in the selection process are specifically designed to verify your ratings. Deliberate attempts to falsify information may be grounds for not selecting you or for dismissing you from the position/agency during the probationary period, or other disciplinary action, including termination. Please take this opportunity to review your ratings to ensure their accuracy. By agreeing to the statement below, you are confirming that you understand this warning; have reviewed your responses to this questionnaire for accuracy; and verified that your responses accurately describe your current level of experience and capability.

20. Failure to agree or respond to the statement below will disqualify you from further consideration for the position. Select the most appropriate response below.

A. Yes, I verify that all of my responses to this questionnaire are true and accurate. I accept that if my supporting documentation and/or later steps in the selection process do not support one or more of my responses to the questionnaire that my application may be rated lower and/or I may be removed from further consideration.
B. No, I do not accept this agreement and/or I no longer wish to be considered for this position.