Health Technician (Hearing)


Vacancy ID: 2017996   Announcement Number: BH-17-407R-CB-2017996-BU   USAJOBS Control Number: 481649100

Social Security Number


Vacancy Identification Number

Please include the Vacancy ID (2017996) in the space provided
1. Title of Job

Health Technician (Hearing)
2. Biographic Data

3. E-Mail Address


4. Work Information

5. Employment Availability

6. Citizenship

Are you a citizen of the United States?
7. Background Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

8. Other Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

9. Languages

If you are applying by the OPM Form 1203-FX, leave this section blank.

10. Lowest Grade


05

11. Miscellaneous Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

12. Special Knowledge

If you are applying by the OPM Form 1203-FX, leave this section blank.

13. Test Location

If you are applying by the OPM Form 1203-FX, leave this section blank.

14. Veteran Preference Claim

15. Dates of Active Duty - Military Service

16. Availability Date


17. Service Computation Date


18. Other Date Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

19. Job Preference

If you are applying by the OPM Form 1203-FX, leave this section blank.

20. Occupational Specialties


001 Health Technician (Hearing)

21. Geographic Availability


462250103 Rapid City, SD

22. Transition Assistance Plan

If you are applying by the OPM Form 1203-FX, leave this section blank.

23. Job Related Experience

If you are applying by the OPM Form 1203-FX, leave this section blank.

24. Personal Background Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

25. Occupational/Assessment Questions:

Select the appropriate answer to each of the following questions based on your background and experience that demonstrates your ability to perform the duties of this position. When answering the questionnaire, remember that your experience and education are subject to verification by investigation. You may be asked to provide specific examples or documentation of experience or education as proof to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task.

1. Do you possess at least one (1) year of specialized experience comparable to the GS-4 level in the Federal service? Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled. Examples of specialized experience may include: provides initial patient orientation and training in the use and care of hearing aids; checks operation of hearing aids and that all components are received; meets one-on-one with patients to solve problems; takes ear mold impressions; inspects, troubleshoots and makes routine repairs to hearing aids; process paperwork and packaging for shipment to manufacturers; evaluates the operation of Assistive Listening Devices (ALDs); monitors and maintains the supply of materials needed; stocks, cleans and sanitizes hearing aid evaluation, examination and serving areas and equipment; documents and maintains patient medical records, tracking of hearing aid shipments, and the performance improvement program; and in the absence of the clerk, answers phones, schedules appointments, and meets and greets patients.

A. Yes
B. No

2. Have you completed a 4-year course of study above high school level leading to a bachelor's degree with courses related to the occupation? (TRANSCRIPT REQUIRED)

A. Yes
B. No
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3. Do you possess the equivalent combinations of creditable specialized experience and education as described above to meet the total experience requirements position? Combination of successfully completed graduate education and specialized experience may be used to meet total qualification requirements. (TRANSCRIPT REQUIRED)

A. Yes
B. No

You must be able to communicate in spoken and written English with patients and other health care personnel with sufficient fluency to satisfactorily carry out assigned responsibilities. Applicants who do not meet this are ineligible for further consideration.

4. Do you possess the ability to communicate fluently in spoken and written English?

A. Yes
B. No

The following statements pertain to your skill and ability in communicating with patients and clinicians both orally and in writing.

For each task in the following group, choose the statement from the list below that best describes your experience and/or training. Please select only one letter for each item.

A- I have not had education, training or experience in performing this task.
B- I have had education or training in performing the task, but have not yet performed it on the job.
C- I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
D- I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
E- I am considered an expert in performing this task. I have supervised performance of this task or I am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.

5. Recommends courses of action in relation to hearing aid repair and modification.

6. Provides specific training or patient education regarding hearing aid use and care.

7. Utilizes specialized terminology associated with Audiology.

The following statements pertain to your knowledge and ability to use a variety of computer programs and applications.

8. Properly document all interactions in the medical record in the form of clinical progress notes.

9. Utilizes various computer programs/software packages necessary to complete scheduling of procedures, data entry for workload tracking.

10. Collects, tabulates and analyzes patient response data that are used for the performance improvement program.

The following statements pertain to your skill and ability to organize and manage large inventory of clinic items.

11. Accounts for all hearing aids and assistive listening devices with an inventory to be reviewed on a regularly determined schedule.

12. Monitors supplies and maintains an adequate supply of materials to meet the clinic needs.

13. Manages the entry, certification and issuance of hearing aids and batteries.

The following statements pertain to your ability to set priorities and work independently.

14. Works independently and plans and carry out patient care in accordance with patient care needs and treatment plans.

15. Provides primary level troubleshooting and repair for patients who are experiencing hearing aid problems.

16. Meets with patient on a one-on-one basis to solve hearing aid problems.

The following statements pertain to your ability to manage clinician schedules efficiently.

17. Analyzes and corrects scheduling issues.

18. Assists audiologists by performing non-professional services for the patient.

19. Answers phones, greets and checks in patients, and schedules appointments in the absence of the clerk.